Stevie Thompson
Customer Service Representative
Summary
Seeking a challenging position within a reputable organization to expand learning, knowledge, and skills. Committed to contributing expertise and dedication to drive success and achieve organizational goals. Eager to leverage experience and passion for continuous growth to make a meaningful impact within a dynamic work environment.
Overview
7
7
years of professional experience
2016
2016
years of post-secondary education
Work History
Customer Service Representative - Remote
SD Wheel
04.2024 - Current
- Act as liaison, provide information on product and services and resolve any emerging problems that customers encounter, with accuracy and efficiency
- Provide point-of-contact emails throughout the process of handling returns, warranties, and refunds for a large volume of customers daily
Logistics Warehouse Associate
MAPerformance
06.2021 - 01.2024
- The logistics associate position at MAPerformance consisted of picking, packing, and shipping a large volume of customer orders throughout the day while maintaining accuracy and precision in order to keep any errors to a minimum
- Also, the duties of this position included maintaining and receiving daily inventory, which in turn would lead to keeping previously mentioned orders accurate
Retail Service Specialist/Parts Delivery
O'Reilly Auto Parts
01.2018 - 06.2021
- As a Retail Service Specialist at O'Reilly Auto Parts, I would assist customers in finding automotive parts within a large database to fix any issues they may be having
- Also, I would receive & store daily inventory that was delivered to the site
- Lastly, I would conduct store opening & closing procedures when necessary
Production Associate
Renewal By Andersen
01.2018 - 12.2019
- In this role, I completed various tasks on window assembly lines, such as applying glass and packing said windows to ship
Education
Some College - Computer Programming
Metropolitan State University
Saint Paul, MN 08.2015 - 12.2015
Diploma -
Park Senior High School
Cottage Grove, MN06-2015
Skills
Problem solving
Communication
Windows OS (expert)
Microsoft Office Applications Skills & abilities
Hands-on & Quick Learner
Logistics
Shipping & Receiving
Heavy lifting
Microsoft Office
Warehouse experience
Electric pallet jack
Time management
Organizational skills
Microsoft Word
Additional Information
A few of my hobbies include building computers, working on my vehicle, and using the Blender 3D modelling software.
Timeline
Customer Service Representative - Remote
SD Wheel
04.2024 - Current
Logistics Warehouse Associate
MAPerformance
06.2021 - 01.2024
Retail Service Specialist/Parts Delivery
O'Reilly Auto Parts
01.2018 - 06.2021
Production Associate
Renewal By Andersen
01.2018 - 12.2019
Some College - Computer Programming
Metropolitan State University
08.2015 - 12.2015
Diploma -
Park Senior High School
Similar Profiles
Nolan SchoenfeldNolan Schoenfeld
Warehouse Enthusiast at SD WheelWarehouse Enthusiast at SD Wheel
Suzana ChristopherSuzana Christopher
Substitute Teacher, Paraprofessional, Sub Secretar at Woodbridge SD, Abington SD, Phila SDSubstitute Teacher, Paraprofessional, Sub Secretar at Woodbridge SD, Abington SD, Phila SD
Suzana ChristopherSuzana Christopher
Substitute Teacher/Paraprofessional/Sub Secretaryy at Woodbridge SD NJ/ Abington SD PA/Philadelphia SDSubstitute Teacher/Paraprofessional/Sub Secretaryy at Woodbridge SD NJ/ Abington SD PA/Philadelphia SD