Stevie Twomey
Mount Pleasant,SC
Summary
Proven leader and effective communicator, adept at fostering teamwork and collaboration while driving significant revenue growth. At Wells Fargo and as a self-employed business owner, I excelled in customer service and problem-solving, consistently exceeding expectations. My strategic planning and critical thinking skills led to a notable increase in profitability and customer satisfaction. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
12
12
years of professional experience
Work History
Business Owner
Self-employeed
01.2016 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Trained and motivated employees to perform daily business functions.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Expanded market reach with targeted marketing campaigns and strategic partnerships.
- Prepared annual budgets with controls to prevent overages.
- Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Researched target market to discover customer needs and analyze competitor trends.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Sales Representative
Wells Fargo
01.2013 - 08.2015
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Education
NA - Nursing
Youngstown State University
Youngstown, OHSkills
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Friendly, Positive Attitude
- Attention to Detail
- Time Management
- Dependable and Responsible
- Excellent Communication
- Critical Thinking
Timeline
Business Owner
Self-employeed
01.2016 - Current
Sales Representative
Wells Fargo
01.2013 - 08.2015
NA - Nursing
Youngstown State University
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