Talented student with industrious and systematic approach to learning information. Open and clear worker with disciplined execution and methodical nature. Extensive knowledge of research and software skills.
Overview
6
6
years of professional experience
Work History
IT Student Assistant
Yale University Library Information Technology
12.2023 - Current
Diagnosed and troubleshot hardware, software and network issues.
Removed malware, ransomware, and other threats from laptops and desktop systems.
Configured and tested new software and hardware.
Responded to customer inquiries and provided technical assistance over phone and in person.
Adaptable and proficient in learning new concepts quickly and efficiently.
Maintained servers and systems to keep networks fully operational during peak periods.
Dockworker
Thompson's Boat Center
03.2020 - 09.2022
Utilized various coaching models and techniques to maximize client success.
Ran a learn-to-row program
Developed relationships with clients to provide ongoing support and encouragement.
Followed verbal and written instructions to properly move and ship products.
Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Student Intern
Athletes Without Limits
06.2019 - 06.2022
Assisted injured veterans and adaptive athletes through the sport of rowing.
Reported back to instructor to receive day-to-day tasks and responsibilities.
Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Utilized evidence-based practices to provide effective interventions for clients.
Assisted clients in identifying community resources and connecting with appropriate services.
Student Library Assistant at Marx Science and Social Science Library (Yale University)Student Library Assistant at Marx Science and Social Science Library (Yale University)
Teaching Assistant at University of Southern Mississippi School of Library and Information ScienceTeaching Assistant at University of Southern Mississippi School of Library and Information Science
Senior Technology Consulting Specialist at King Abdullah University of Science & Technology (KAUST), Information Technology Services DepartmentSenior Technology Consulting Specialist at King Abdullah University of Science & Technology (KAUST), Information Technology Services Department