Assisted customers with parts selection and ordering.
Provided technical advice regarding parts and accessories.
Researched parts availability, pricing and delivery times.
Answered incoming phone calls from customers seeking assistance or information about products or services offered.
Worked closely with vendors to ensure timely delivery of high-quality products at competitive prices.
Provided excellent customer service by greeting customers upon arrival; offering assistance when needed; providing product knowledge when requested; addressing customer complaints in a professional manner.
Carpenter
T.B.I. Construction
South Roxana, Illinois
05.2015 - 08.2017
Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
Installed cabinets, fixtures and trim according to plans and blueprints.
Fabricated staircases, doors, window frames and other wooden components for buildings.
Read blueprints, schematics and drawings to determine layout requirements.
Inspected completed projects for quality assurance purposes before delivering them to customers.
Calculated material costs for projects based on labor estimates provided by clients.
Provided consultation services for homeowners regarding custom carpentry designs.
Squad Leader
United States Marine Corps
Camp Pendleton South, CA
04.2007 - 01.2015
Led squad in reconnaissance and surveillance operations.
Provided guidance to subordinate personnel on tactical operations and training.
Trained squad members in the use of small arms, crew served weapons, and demolitions.