Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Matthew Franxman

Morning View,KY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Working much closer to home would also be awesome.

Worldwide equipment INC is a heavy and medium duty Mack/Volvo/Hino truck dealer that is located in Sharonville OH

Overview

10
10
years of professional experience

Work History

Parts Counter Person

Worldwide Equipment INC
Cincinnati , OH
04.2015 - Current
  • Managed all aspects of purchasing including requisitions, purchase orders, invoices and returns.
  • Operated forklift equipment safely for loading and unloading purposes.
  • Provided technical advice regarding parts and accessories.
  • Participated in regular staff meetings to discuss new products, promotions and customer feedback.
  • Maintained cleanliness of the store front area.
  • Processed customer orders for automotive parts, supplies and tools.
  • Maintained accurate records of all transactions including sales receipts, credit card charges and cash payments.
  • Responded promptly to customer inquiries via telephone, email, or chat applications.
  • Verified stock to ensure accuracy of inventory records.
  • Researched parts availability, pricing and delivery times.
  • Assisted customers with parts selection and ordering.
  • Utilized computer system to check part numbers, prices, availability and special order items.
  • Solely responsible for supplying the shop with parts needed for repairs, as well as procuring parts for inoperative trucks requiring maintenance.

Package Handler

FedEx:Ground
Richwood, KY
10/22/11 - 12.2014
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Inspected packages for damages or defects and recorded any issues found.
  • Organized packages according to type, size, destination, and other specifications.
  • Assisted in training new employees on package handling processes.
  • Participated in regular safety meetings and training sessions.
  • Resolved conveyor system issues by clearing jams and blockages.

Dish Technician

Highpower Technical Services
Walton, KY
05.2014 - 09.2014
  • Calibrated digital receivers to meet specific signal requirements for each customer premises.
  • Responded promptly to emergency service calls from customers experiencing outages or other malfunctions.
  • Inspected and adjusted dish alignment to ensure optimal signal reception.
  • Documented all work performed in the customer database system.
  • Tested newly installed equipment for proper functioning before leaving job site.
  • Performed troubleshooting of customer dish systems to identify and resolve technical issues.
  • Installed, tested and maintained satellite dishes for customers.
  • Provided technical support to customers regarding their dish system operations.
  • Diagnosed any problems with existing installations using specialized test equipment.

Education

GED -

Simon Kenton High School
Independence, KY
02-2011

Skills

  • Returns processing
  • Stock control
  • Goal Setting
  • Invoice Processing
  • Inventory Auditing
  • Ordering parts
  • Vendor Relations
  • Forklift Operation
  • Staff Training
  • Coordinating paperwork
  • Reviewing deliveries
  • Order Fulfillment
  • Delivery Coordination
  • Problem-solving skills
  • Inventory Management
  • Customer Education
  • Suggestive Selling
  • Customer Service
  • Sales Training
  • Catalog and parts familiarity
  • Email Communication
  • Shipping coordination
  • Verbal and written communication
  • Team Collaboration

References

References available upon request.

Timeline

Parts Counter Person

Worldwide Equipment INC
04.2015 - Current

Dish Technician

Highpower Technical Services
05.2014 - 09.2014

Package Handler

FedEx:Ground
10/22/11 - 12.2014

GED -

Simon Kenton High School

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Matthew Franxman