Sthefi Blandina Chassagne
Jacksonville,FL
Summary
Clinical Medical Assistant with 3+ years of professional experience in Customer Service, and Cash-handling. Experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Nephrologist Group
Jacksonville, FL
03.2026 - Current
- Assisted in patient intake, ensuring accurate information collection and management.
- Coordinated scheduling for patient appointments, optimizing workflow efficiency.
- Managed electronic health records, maintaining data integrity and confidentiality.
- Supported nephrologist during procedures, preparing necessary instruments and supplies.
Cashier
McDonald's
Jacksonville, FL
05.2023 - 03.2026
- Operated cash register and accurately processed customer transactions daily.
- Provided excellent customer service by addressing guest inquiries and concerns.
- Maintained cleanliness and organization of work area throughout each shift.
- Handled food and beverage orders in compliance with safety standards.
- Assisted with inventory management and restocking supplies as needed.
- Balanced cash drawer and reconciled receipts at end of shift.
- Trained new team members on register operations and customer service protocols.
Education
Clinical Medical Assistant -
Stepful | National HealthCareer Association
01.2026
High School Diploma - undefined
Englewood High School
Jacksonville, FL01.2025
Skills
Performed venipuncture for blood sampling
Assisted with capillary blood collection procedures
Prepared specimens for laboratory analysis
Applied infection control measures consistently
Conducted ultrasound examinations under supervision
Administered injections as directed
Executed fluid aspiration techniques effectively
Facilitated cannulation for intravenous access
Carried out catheterization procedures with precision
Provided patient care with empathy and support
Utilized EMR systems for patient documentation
Maintained effective communication with patients and staff
Delivered customer service in a professional manner
Built rapport with patients to enhance their experience
Resolved problems promptly and effectively
Demonstrated attention to detail in all tasks
Collaborated as a team player to achieve goals
Core Competencies
Venipuncture, Capillary Blood Collection, Specimen Preparation, Infection Control, Ultrasounds, Injections, Fluid Aspiration, Cannulation, Catheterization, Patient Care, EMR, Communication, Customer Service, Building Rapport, Problem Solving, Detail-oriented, Team-Player
Personal Information
Title: Clinical Medical Assistant student
Languages
Creole
Native or Bilingual
Timeline
Medical Assistant
Nephrologist Group
03.2026 - Current
Cashier
McDonald's
05.2023 - 03.2026
High School Diploma - undefined
Englewood High School
Clinical Medical Assistant -
Stepful | National HealthCareer Association