Summary
Overview
Work History
Education
Skills
Personal Information
Availability
Timeline
Generic

Stheisy Garcia

Summary

Proficient medical front desk receptionist specializing in streamlining patient registration and appointment scheduling. Ensures patient satisfaction through effective communication and efficient handling of high-volume phone traffic, contributing to smooth office operations and compliance with HIPAA regulations.

Overview

5
5
years of professional experience

Work History

Medical Front Desk Receptionist

Medical Office
04.2021 - Current
  • Register and check in patients while ensuring accurate demographic and insurance information
  • Verify insurance eligibility and collect copayments in compliance with office policies
  • Complete and process employment medical forms and required documentation
  • Answer and route high-volume phone calls professionally and efficiently
  • Schedule appointments and coordinate patient flow to minimize wait times
  • Provide clear, compassionate communication to patients and families
  • Maintain confidentiality and comply with HIPAA regulations
  • Collaborate with clinical staff to ensure smooth daily operations

Program Assistant / Childcare Staff

Youth Program
01.2021 - Current
  • Supervised and supported children in structured program, fostering development and engagement
  • Communicated with parents and staff to address and meet children’s needs effectively
  • Maintained safe, organized, positive environment, contributing to child well-being and learning
  • Developed strong multitasking, patience, and interpersonal skills

Education

Bachelor of Arts - Criminal Justice

Monroe College
04-2021

Skills

  • Medical Front Desk Operations
  • Patient registration
  • Insurance Verification
  • Copayment Collection
  • Appointment Scheduling
  • Front desk management
  • Customer Service Excellence
  • Fast-paced multitasking
  • Bilingual (English & Spanish)
  • Computer & Office Systems

Personal Information

Title: Medical Front Desk / Receptionist

Availability

9:00 AM – 4:30 PM

Timeline

Medical Front Desk Receptionist

Medical Office
04.2021 - Current

Program Assistant / Childcare Staff

Youth Program
01.2021 - Current

Bachelor of Arts - Criminal Justice

Monroe College
Stheisy Garcia