Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sthephany Villanueva

Houston,Texas

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server/Hostess

Ambassador Restaurant
Houston, TX
08.2022 - Current
  • Accurately recorded orders on cash register and point-of-sale system.
  • Prepared checks, itemizing total meal costs and taxes.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Addressed complaints to kitchen staff and served replacement items.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Cook/Server/Dishwasher

Olive Garden
Houston, TX
01.2022 - 02.2023
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Adhered to food safety standards when storing and preparing foods.
  • Grilled and deep fried various foods from meats to potatoes.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Received and stored food and supplies.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.

Team Member

Chipotle
Houston, TX
05.2022 - 08.2022
  • Rotated through series of different stations based on team needs.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Responded to ad hoc cleaning duties at end of shift.

Cashier/Cook

Wingstop
Houston, TX
04.2020 - 02.2022
  • Processed customer payments quickly and returned exact change and receipts.
  • Monitored customer order process and addressed customer issues.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered phone calls to assist customers with questions and orders.
  • Worked closely with front-end staff to assist customers.
  • Prep wings

Sales Associate

Underground by Journeys
Houston, TX
11.2019 - 07.2020
  • Organized stockroom shelves according to size, color or style.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Opening/Closing Procedures.

Education

Sharpstown High School
Houston, TX
06-2021

Bachelor of Science - Construction Management

Houston Community College
Houston, TX

Skills

  • Food Inspection
  • Table Bussing
  • Food Delivery
  • Order Management
  • Guest Engagement
  • Supply Restocking
  • Safe Food Handling
  • Point of Sale (POS) System Operations
  • Positive and Professional
  • Service Prioritization
  • Cash Handling
  • Sales Expertise
  • Order Processing
  • Inventory Control
  • Fast Learner

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Food Handlers. Issued January 24, 2023
  • TABC. Issued January 24, 2023

Timeline

Server/Hostess

Ambassador Restaurant
08.2022 - Current

Team Member

Chipotle
05.2022 - 08.2022

Cook/Server/Dishwasher

Olive Garden
01.2022 - 02.2023

Cashier/Cook

Wingstop
04.2020 - 02.2022

Sales Associate

Underground by Journeys
11.2019 - 07.2020

Sharpstown High School

Bachelor of Science - Construction Management

Houston Community College

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Sthephany Villanueva