Donna Iacono
Staten Island,NY
Summary
Sociable Server offering 8 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
8
8
years of professional experience
Work History
Server/Hostess
Crystal Room Fine Catering
Staten Island, NY
02.2019 - 10.2023
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Assisted in training new servers.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Trained new employees to perform duties.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Responded to ad hoc cleaning duties at end of shift.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Legal Secretary
Law Office of Anne Louise De Palo
Staten Island, NY
01.2016 - 06.2018
- Compiled meeting agendas and supportive materials ahead of meetings.
- Routed contracts, agreements and invoices through proper signature process.
- Drafted letters and prepared legal correspondence for attorneys and legal assistants.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Proofed documents and submitted to attorneys for review.
- Drafted, edited and finalized legal documents such as contracts, pleadings and motions.
- Processed summonses, subpoenas and complaints.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Scheduled depositions, mediations and arbitrations with parties involved in litigation cases.
- Coordinated multiple schedules using online calendaring system.
- Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
Education
Certificate of Secretarial Duties - Law (Pre-Law)
Katherine Gibbs
New York, NY06-1997
Skills
- Food Running
- Food Inspection
- Table Setting
- Food Delivery
Timeline
Server/Hostess
Crystal Room Fine Catering
02.2019 - 10.2023
Legal Secretary
Law Office of Anne Louise De Palo
01.2016 - 06.2018
Certificate of Secretarial Duties - Law (Pre-Law)
Katherine Gibbs
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