Stone Bates
Baxley,GA
Summary
Dependable and technically skilled professional with experience in troubleshooting, system support, and hands-on work environments. Proven ability to diagnose and resolve technical issues, support end users, and adapt quickly to new technologies. Strong customer service skills with a focus on delivering reliable solutions. Comfortable working in physically active roles, including outdoor environments, lifting equipment, and working at heights.
Overview
5
5
years of professional experience
Work History
Information Systems Coordinator
Bulloch County Board of Education
Statesboro, GA
11.2023 - Current
- Directed coordination of information systems implementation to improve data management processes.
- Created comprehensive training resources to enhance staff proficiency in new software applications and system updates.
- Administered user access and permissions to enhance security and streamline platform usage.
- Oversaw data entry operations to maintain high standards of accuracy and integrity in student information systems.
- Provided timely technical support to educators and staff, ensuring seamless operation of educational tools.
Assistant Manager
Impact Housing
Baxley, GA
08.2022 - 11.2023
- Supported efficient housing production and operational processes in a high-demand manufacturing setting.
- Supported operational efficiency by coordinating materials, equipment, and job-site activities.
- Applied technical tools and followed precise guidelines to enhance efficiency in build and installation operations.
- Conducted rigorous physical labor, involving the lifting and carrying of materials to support operational efficiency and workflow continuity.
- Facilitated IT support services to optimize operational workflows.
- Managed documentation processes to uphold company compliance and standards.
IT Specialist
Appling County Board Of Education
Baxley, GA
08.2021 - 12.2021
- Provided technical support for hardware and software issues across educational environments.
- Assisted in network administration, ensuring connectivity for staff and students.
- Developed user guides and documentation to improve technology use among educators.
- Maintained inventory of IT equipment, coordinating repairs and replacements as needed.
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Provided exceptional customer service by promptly addressing problems reported by endusers.
Education
Bachelor of Science - Information Technology
Georgia Southern University
Statesboro, GA05.2021
Skills
Basic networking (Wi-Fi setup, routers, connectivity troubleshooting)
Hardware installation, configuration, and repair
Cable management and equipment setup
Technical troubleshooting and problem-solving
Customer service and end-user support
Microsoft Office (Excel, Word, Outlook)
Data systems and reporting
Ability to quickly learn new tools and technologies
Languages
Spanish
Limited Working
Timeline
Information Systems Coordinator
Bulloch County Board of Education
11.2023 - Current
Assistant Manager
Impact Housing
08.2022 - 11.2023
IT Specialist
Appling County Board Of Education
08.2021 - 12.2021
Bachelor of Science - Information Technology
Georgia Southern University