Piero Canales
New York,NY
Summary
Reliable, experienced, and detail oriented biotechnology student with a proven track record in customer service and team leadership. Willing to continue seeking challenges in the workplace.
Overview
3
3
years of professional experience
Work History
Concessions Supervisor
JMA Wireless Dome
12.2023 - 12.2024
- Facilitated smooth transitions during shift changes, ensuring seamless handoff of responsibilities between team members.
- Improved customer satisfaction by efficiently managing concession stand operations and addressing customer concerns promptly
- Fulfilled high customer demand under pressure in a 49,000+ seat stadium
Spanish Translator
CNY Latino
10.2023 - 12.2024
- Reviewed and translated content from English to Spanish & Spanish to English
- Providing Central NY with Hispanic representation through the only Hispanic-oriented newspaper in the region
Barista
WSOM Olsten's Cafe
08.2023 - 12.2024
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment
- Controlled lines and crowds with quick, efficient service
- Cleaned counters, machines, utensils, and seating areas daily
Campaign Volunteer
Working Families Party
05.2022 - 07.2022
- Drummed up support for New York State Assembly candidate Jessica Woolford through phone banking
- Optimized voter outreach by reorganizing calling formats
Education
Bachelor of Science - Biotecnology
Syracuse University
Syracuse, NY05-2027
Skills
- Public Speaking
- Spanish
- Legal Translations
- Typing (125wpm)
- Filing
- Customer Service
- Problem Solving
- Team Player
Timeline
Concessions Supervisor
JMA Wireless Dome
12.2023 - 12.2024
Spanish Translator
CNY Latino
10.2023 - 12.2024
Barista
WSOM Olsten's Cafe
08.2023 - 12.2024
Campaign Volunteer
Working Families Party
05.2022 - 07.2022
Bachelor of Science - Biotecnology
Syracuse University
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