Storm Ferrari
Home Depot
Tempe,AZ
2
years of professional experience
Developed essential skills in customer-focused environment, excelling at addressing customer needs and resolving issues efficiently. Demonstrated ability to handle high-pressure situations with professionalism and composure. Seeking to transition into new field where these transferable skills can drive success and foster positive outcomes.
Work History
Service Associate
9 Months- Processed customer transactions and maintained accurate transaction records to ensure seamless service.
- Managed online and special orders, including BOPIS, deliveries, and installations, to enhance customer satisfaction.
- Resolved customer complaints and order-related issues to improve overall customer experience.
Behavior Technician
4 Months- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Adapted interventions based on ongoing assessment of client needs and responses.
- Developed rapport with clients, fostering trust to enhance therapeutic engagement.
- Implemented individualized behavior intervention plans to support clients' development.
Proximity Marketer
11 Months- Monitored performance metrics to evaluate effectiveness of marketing tactics and make necessary adjustments.
- Developed meaningful relationships with clients, maintaining open communication and providing regular updates on campaign progress and performance.
- Provided exceptional service to clients by consistently meeting or exceeding expectations in terms of campaign results.
- Enhanced customer engagement through the development of personalized promotional offers.
Education
High School Diploma
Skills
Customer service
Data and Appointment entries
Attention to detail
Customer support
Patience and tolerance
Complaint handling
Time management
Clear communication
Building rapport
Timeline
Service Associate
Home Depot
10.2025 - CurrentRead More
Behavior Technician
Hopebridge
05.2025 - 09.2025Read More
Proximity Marketer
Renewal By Anderson
02.2024 - 01.2025Read More
Maricopa Community Colleges, Gateway Community College
High School Diploma
Read More