Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stormy McClung

Kellyton

Summary

Effective Assistant Branch Manager eager to utilize an aptitude for profit and loss analysis to contribute value to team. Detail-oriented and rooted in integrity with a skill for identifying financial products to suit client needs. Also have several years of experience in the healthcare sector and have a passion for taking care of people.

Overview

9
9
years of professional experience

Work History

Assistant Branch Manager

Regional Finance
11.2022 - Current
  • Serve as subject matter expert on RMC personal loan product offerings, providing tailored financial solutions.
  • Develop marketing strategies to grow the branch loan portfolio and profitability.
  • Build and maintain strong customer relationships through exceptional service delivery.
  • Support delinquent customers using RMC account management practices.
  • Handle loan processing, deposits, mail, and compliance-related documentation.
  • Train in accordance with corporate programs and provide weekly performance updates.
  • Ensure daily opening/closing branch operations run smoothly and in compliance.
  • Manage internal and external communications and coordinate legal and customer documents.

Legal Specialist

Credit Central
05.2022 - 10.2022
  • Verified residency and employment information prior to legal filings.
  • Prepared and submitted legal documents for court cases and maintained legal logs.
  • Processed payments, responded to customer inquiries, and documented account activity.
  • Maintained accurate records for legal account adjustments and voided transactions.

Patient Service Technician / Phlebotomist

American Esoteric Laboratories
09.2021 - 05.2022
  • Collected and processed blood samples in accordance with lab protocols.
  • Entered and managed patient and insurance data, maintained documentation accuracy.
  • Trained new hires and provided patient education on specimen collection procedures.

Legal Assistant

Norris Injury Lawyers
03.2021 - 09.2021
  • Assisted with legal correspondence, client communication, and court filings.
  • Researched case materials and gathered employment, medical, and other key records.
  • Managed document organization and digital filing systems.

Support Services Supervisor

LabCorp
06.2019 - 06.2020
  • Directed lab and customer service teams; scheduled staff and managed resource allocation.
  • Recruited, trained, and evaluated staff performance.
  • Oversaw quality initiatives and operational reporting.

Patient Service Technician / Phlebotomist

LabCorp
05.2016 - 06.2019
  • Collected and processed blood specimens.
  • Performed data entry, insurance processing, and general administrative tasks.

Education

Associate of Science - Paralegal Studies

National Paralegal College
Phoenix, AZ
09.2020

Bachelor of Science - Biomedical Science

Auburn University
Auburn, AL
12.2012

Skills

  • Typing Speed: 50-55 WPM
  • Legal Research
  • Customer Service Excellence
  • Attention to Detail
  • Microsoft Office Proficiency
  • Notary Public
  • Financial software
  • Account collections
  • Relationship building and management
  • Loan application assessment

Timeline

Assistant Branch Manager

Regional Finance
11.2022 - Current

Legal Specialist

Credit Central
05.2022 - 10.2022

Patient Service Technician / Phlebotomist

American Esoteric Laboratories
09.2021 - 05.2022

Legal Assistant

Norris Injury Lawyers
03.2021 - 09.2021

Support Services Supervisor

LabCorp
06.2019 - 06.2020

Patient Service Technician / Phlebotomist

LabCorp
05.2016 - 06.2019

Associate of Science - Paralegal Studies

National Paralegal College

Bachelor of Science - Biomedical Science

Auburn University

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