Keshia Williford

• Assisted in managing daily branch operations and customer service initiatives.
• Supported inventory management by tracking stock levels and coordinating orders.
• Contributed to training new employees on safety protocols and operational procedures.
• Helped develop promotional materials to enhance customer engagement and sales efforts.
• Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.

•Supported daily branch operations through order processing, billing, lease administration, and customer account management.

•Collaborated with teams to prioritize urgent requests and maintain continuity of patient and customer service.

•Assisted with inventory coordination, tracking and internal reporting processes.

•Build operational knowledge that supported promotion into leadership responsibilities.

• Documented patient history and medication lists accurately to ensure comprehensive care.
• Supported medical staff with administrative tasks, improving overall clinic efficiency.
• Coordinated lab test processing and results communication, ensuring timely follow-up care.
• Managed all front office operations
• Performed phlebotomy procedures and collected blood specimens while maintaining patient’s.