Stormy Weathers
Albuquerque,NM
Summary
Reliable Shift Leader with 4 years in customer service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for client. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Skilled at Keyboard usage with dedication to efficiency and accuracy.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Starbucks
03.2019 - Current
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns in a professional manner.
- Helped store management meet standards of service and quality in daily operations within specified deadlines.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Greeted customers and answered telephones in a courteous, professional, and timely manner.
- Worked efficiency under stress and frequent time constraints.
Food Service Worker
Dion's
10.2017 - 03.2019
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Customer Service Cashier
Taos Trading Company
05.2016 - 08.2017
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Education
No Degree - Cosmetology
Central New Mexico Community College
Albuquerque, NM11.2024
High School Diploma -
La Cueva High School
Albuquerque, NM05.2020
Skills
- Hiring and Training
- Administrative Duties
- Conflict Resolution Techniques
- Revenue Benchmarks
- Business Administration
- Staff Management
Timeline
Shift Supervisor
Starbucks
03.2019 - Current
Food Service Worker
Dion's
10.2017 - 03.2019
Customer Service Cashier
Taos Trading Company
05.2016 - 08.2017
No Degree - Cosmetology
Central New Mexico Community College
High School Diploma -
La Cueva High School
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