Dynamic and dedicated professional with a proven track record at Fine Dine, excelling in exceptional customer service and efficient multitasking. Skilled in cash handling and maintaining cleanliness, I consistently enhanced guest experiences while managing high volumes during peak events. Committed to delivering quality service and fostering a positive work environment.
Overview
10
10
years of professional experience
Work History
Front Desk Concierge
Noble House Snake River LLC
07.2025 - 09.2025
Managed guest check-in and check-out processes, ensuring smooth arrivals and departures.
Coordinated reservations and room assignments, optimizing occupancy rates.
Developed and maintained relationships with local businesses to enhance guest experiences.
Assisted guests with reservations, modifications, and cancellations in a courteous and professional manner.
Managed phone lines efficiently, directing calls to the appropriate departments or taking messages as needed.
Provided knowledgeable recommendations for local attractions, dining options, and transportation services to enhance guest experiences.
IT Field Technician
Charter Spectrum
06.2023 - 08.2025
Established a strong professional reputation with clients through consistent delivery of high-quality service and technical expertise.
Enhanced system performance by troubleshooting and resolving hardware, software, and network issues.
Increased productivity by training end-users on proper use of hardware, software, and network resources.
Assisted in the development of IT policies and procedures to ensure compliance with industry best practices and regulatory requirements.
Enhanced network performance by efficiently installing and maintaining fiber optic systems.
Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
Barback
Million Dollar Cowboy Bar
03.2024 - Current
Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
Restocked ice, condiments, and snacks.
Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Replaced empty kegs and soda syrups.
Assisted in setting up and breaking down bar area for special events.
Delivered food to customers at bar and tables.
Bartender/server
Fine Dine
01.2025 - 05.2025
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Bussed and reset tables to keep dining room and work areas clean.
Mechanic
Valley Car Service Center
04.2023 - 08.2023
Inspected and tested equipment to locate worn and damaged parts.
Replaced damaged, missing, or defective parts with new and refurbished components.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Busser/food Runner
Town Square Tavern
05.2015 - 05.2016
Reset and cleaned tables quickly to prepare for new customers.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Completed side work duties, ensuring that all necessary supplies were stocked for shift success.