Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Laborer
Blakes Custom Buildings Inc.
Vernal, Utah
03.2024 - Current
Measured distances accurately using tape measures or laser measuring devices.
Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads.
Displayed high standards for quality workmanship and routinely double-checked work.
Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
Cinema Manager
Vernal Cinemas 5
Vernal, UT
05.2022 - Current
Monitored box office revenue and attendance figures on a daily basis.
Developed strategies to improve overall efficiency of cinema operations.
Processed refunds or exchanges when necessary in accordance with company policies.
Resolved customer complaints in a timely manner while maintaining excellent customer relations.
Supervised staff of ticket-sellers, ushers, concession stand workers, and janitorial staff.
Scheduled films for each auditorium according to popularity and availability.
Created marketing materials including brochures, posters, flyers.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Troubleshot technical issues with projectors and sound systems when needed.
Enforced age restrictions and movie ratings, ensuring compliance with legal and company policies.
Operated movie projection equipment, ensuring films started on time and quality standards were met.
Handled emergency situations calmly, following protocols to ensure guest safety.
Rec Tech
Uintah Rec Center
Vernal, Utah
12.2023 - 08.2024
Instructed children on safety protocols related to the activity being undertaken.
Assisting with special projects related to custodial care as assigned by supervisor or manager.
Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
Ensured that all equipment was properly stored after use.
Providing support services for a variety of events including setup and breakdown assistance as needed.
Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
Performed landscaping tasks and removed litter to maintain grounds.
Maintained accountability for building keys, master keys and access cards.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Kept business entrances clean, tidy and professional in appearance.
Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Cinema Employee
Vernal Cinemas 5
Vernal, Utah
06.2021 - 05.2022
Stocked concession stands with food, drinks, and other items for sale.
Greeted customers in a friendly manner upon entering the theater.
Provided customer service support including answering questions, resolving complaints, and responding to requests from patrons.
Cleaned auditoriums after each movie was shown.
Verified tickets and directed customers to their seats.
Assisted with special promotional events such as charity screenings or family days at the theater.
Performed cashier duties such as taking payments, counting money, and making change.
Provided information regarding show times, new releases and upcoming movies and trailers.
Participated in inventory management, conducting counts and ordering supplies as needed.
Performed cash handling and register operations with accuracy and integrity.
Education
High School Diploma -
Uintah High School
Vernal, UT
Skills
Exceptional customer service
Time Management
Industry Equipment Operation
Written and Verbal Communication
Excellent with general computer operation
Affiliations
Student Government
Computer Building
Football
Off-Roading
Certification
Web Development 2
Digital Media
Computer Programming 2 Java
Game Development Fundamentals
Computer Science Principles
General Financial Literacy
References
Shane Ashby; Manager at Vernal Cinemas. (435)-622-6444
Timeline
General Laborer
Blakes Custom Buildings Inc.
03.2024 - Current
Rec Tech
Uintah Rec Center
12.2023 - 08.2024
Cinema Manager
Vernal Cinemas 5
05.2022 - Current
Cinema Employee
Vernal Cinemas 5
06.2021 - 05.2022
High School Diploma -
Uintah High School
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