Stuart Hartzell

Greet and seat guests upon arrival. Seat in orderly fashion to ensure prompt service. Answer all phone calls. Assist Servers as needed, bus & reset tables. Monitor dining room, bathrooms for cleanliness.

• Answered inquiries regarding menu items, restaurant services, and special events or promotions.
• Managed waitlists during peak hours; monitored incoming reservations via phone calls or online applications.
• Enforced safety protocols while ensuring compliance with local health regulations.
• Collected feedback from customers about their experience at the restaurant.
• Performed opening and closing duties such as setting up side stations and restocking condiments.
• Offered assistance to servers when needed during busy shifts.

• Greeted guests upon arrival and provided them with menus.
• Answered customer inquiries regarding the menu, restaurant services, and special promotions.
• Took reservations over phone and in person.

• Ensured the hostel was clean and well-maintained by regularly inspecting rooms and common areas.
• Organized daily staff meetings to discuss operations, customer service, and safety protocols.
• Developed and implemented policies for guest check-in and check-out procedures.

• Server at upscale Winery & Restarant.
• Provided excellent customer service to ensure satisfaction.
• Assisted in training new servers.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Took orders from customers accurately and in a timely manner.
• Checked food before serving it to customers.
• Delivered food orders promptly and courteously.
• Responded efficiently to guest inquiries and complaints in a professional manner.