Summary
Overview
Work History
Education
Skills
Prioremployment
Careerachievements
Affiliations
Timeline
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Stuart James

Maumee,USA

Summary

Dynamic leader with a proven track record in guiding organizations to success through strategic planning and effective management. Expertise in team building, innovation, and operational efficiency has consistently driven business objectives forward. Adept at converting challenges into opportunities, leading to substantial growth and improved profitability.

Overview

21
21
years of professional experience

Work History

Executive Director

The Ability Center of Greater Toledo
Toledo, OH
10.2021 - Current
  • Lead organization of 53 employees across multiple locations, overseeing all aspects of operations, finance, programming, and development
  • Established ACT as a prominent model for inclusive advocacy, accessibility innovation, and sustainable program growth, influencing initiatives throughout Ohio and beyond
  • Created and executed a comprehensive vision to transform ACT’s service model, developing a unified entry system for donors and expanding services across 13 counties
  • Shifted ACT’s narrative toward empowerment and community engagement, prioritizing messaging that reflects the holistic role of people with disabilities in their communities
  • Set new organizational fundraising records in 2024, securing over $8 million in commitments by establishing a structured approach to development and crafting compelling narratives that inspired donors and stakeholders
  • Achieved year-over-year participation growth of 325% across core services
  • Reduced staff turnover to a historic low of 6%, enhancing team cohesion and productivity
  • Delivered the highest consumer satisfaction ratings in ACT’s history through a focus on personalized service delivery, innovative programming, and an inclusive organizational culture
  • Developed a forward-looking strategy to align organizational goals with community needs, incorporating new programs and partnerships while maintaining fiscal responsibility
  • Advanced ACT’s advocacy agenda, achieving legislative victories and strengthening municipal partnerships to enhance accessibility and inclusion across Ohio
  • Cultivated an organizational culture that prioritizes collaboration, innovation, and community-focused solutions

Executive Director

Center for Independent Living (TheCIL)
Alameda, CA
10.2014 - 10.2021
  • Lead 26 employees in 3 locations to support delivery of services and advocacy for charter organization serving as model for 400 independent living centers nationwide and similar programs in 20 countries
  • Generated vision and strategy to introduce technology, consolidate staff, and rebrand, refocus, and re-position organization to customers, community, and private funding sources
  • Created new tagline 'Be Your Own Normal,' shifted brand from social services feel to fun, hip, and sexy
  • Identified/trained internal candidate for new Development department, re-ignited efforts to create/launch strategic programs to grow donor base
  • Due to rebranding, restructuring, and new technology, grew customer base and drove improvement in customer satisfaction without increase in headcount
  • Cleaned up current database, created targeted communication campaigns, and developed corporate partnerships growing from 400+ to 4000+ donors
  • Introduced Cloud and remote technologies and redesigned organization footprint to reduce office overhead
  • Identified strategy and developed new annual event in 2016 called Ed Roberts Award, held on Ed Roberts Day in California

Executive Director / Co-Founder

Wheelspluswings (WPW)
Beijing, China
09.2011 - 10.2014
  • Company Overview: China-based media company promoting new framework for viewing people with disabilities in China
  • Created concept and co-launched media company to change perception of people with disabilities in China
  • Cultivated relationships with philanthropists and partners such as DHL, Baker McKenzie, GoPro, Morgan Cars/Lotus, and others
  • Produced media promoting message and brand affiliation generating income from media production
  • Wrote volunteer/internship job descriptions, defined expectations, recruited volunteers, and set 18-month employment time limit
  • Secured attendance of Who’s Who of famous people for first event, dramatically raising event profile
  • China-based media company promoting new framework for viewing people with disabilities in China

Head of Asia Pacific

ASO / Helios Partners
Beijing, China
01.2009 - 09.2011
  • Company Overview: International Sports Marketing consultancy with offices in Atlanta, Paris, Beijing, and London
  • Following Beijing Olympics, initiated comprehensive internal/external marketing effort to reposition company
  • Lowered overhead, rewrote job descriptions, broadened staff responsibilities, and re-defined marketing and messaging to realize profit in first year
  • International Sports Marketing consultancy with offices in Atlanta, Paris, Beijing, and London

Executive Director

China Team AMERICA’S Cup Sailing
Beijing, China
01.2007 - 01.2009
  • Took charge of China Team to re-ignite program and marketing post America’s Cup 32
  • Negotiated extensions for all 5 China Team sponsors ($12M), restructured sponsorship program benefits, activation, and reporting

Vice President – Emma Events

Emma Entertainment (Ticketmaster)
Beijing, China
01.2004 - 01.2007
  • Directed marketing/media efforts for ticketing and promotions company in China
  • Events included Manchester United, Back Street Boys, Hansen, China Open Snooker, Sarah Brightman and others

Education

MA - Communications, honors

New York Institute of Technology (NYIT)
Old Westbury, NY

Skills

  • Executive Leadership & Direction
  • Visionary Leadership
  • Strategic Planning
  • Strategic Partnership Development
  • Goal Alignment and Execution
  • Branding & Marketing Strategies
  • Public / Private Revenue Enhancement
  • Financial Planning
  • Team Development & Leadership
  • Growth management
  • Board relations
  • Fundraising
  • Strategic planning
  • Leadership development
  • Relationship building
  • Public speaking
  • Negotiation
  • International business
  • Staff management
  • Government relations
  • Stakeholder relations

Prioremployment

  • Vice President / Partner, MEDIA MAKERS
  • Vice President / Founder, SPORTS UNLIMITED LA

Careerachievements

  • The Ability Center of Greater Toledo, Record Fundraising Success, Set new organizational fundraising records in 2024, securing over $8 million in commitments by establishing a structured approach to development and crafting compelling narratives that inspired donors and stakeholders., 01/01/24
  • The Ability Center of Greater Toledo, Strategic Partnerships, Collaborated with key state groups to support legislation eliminating subminimum wage for workers with disabilities in Ohio, helping to organize statehouse advocacy events., 01/01/24
  • The Ability Center of Greater Toledo, Recipient of the Better Business Bureau Torch Award for Ethics, Recognized for demonstrating exceptional commitment to ethical business practices, transparency, and integrity in all organizational operations., 01/01/23
  • The Ability Center of Greater Toledo, Recipient of the OSILC Award for Innovative Programming, This accolade celebrates The Ability Center’s creativity and leadership in developing programs that empower individuals with disabilities, expand access, and set new benchmarks for inclusion and community engagement., 01/01/23
  • Center for Independent Living (TheCIL), Endowment Increase / Property Sale, Initiated efforts and overcame internal objections to selling historic, original property. Partnered with disability friendly developer to create plan memorializing original use of old building and developing accessible/easily converted apartments. Generated $3M and doubled endowment., 01/01/21
  • Center for Independent Living (TheCIL), Board Rebuild, Convinced Board to rewrite bylaws and implement term limits retroactively, enabling rebuild of Board shifting membership from advocates-only to include business, policy, and legal professionals., 01/01/21
  • Center for Independent Living (TheCIL), Private Foundations, Targeted private foundations with scheduled communications and follow-up and led creation of vibrant, funder-targeted presentations highlighting use of funds. Drove 15X increase in private foundation monies from 2017 to 2020., 01/01/20
  • Center for Independent Living (TheCIL), Non-Profit of the Year, Named 'California Non-Profit of the Year' in 2016., 01/01/16
  • Wheelspluswings, WheelsplusWings Launch, Co-founded company with Ian Stewart, co-founder of Wired Magazine, and Toni Piëch (Porsche VW family). Created concept and operationalized media company to change cultural perception of people with disabilities in China., 01/01/11
  • ASO / Helios Partners, Big Wins, Signed and managed three (3) premier global clients to contracts for Greater China – Arsenal Football Club, WTA (Women’s Tennis Association) and Major League Baseball., 01/01/10
  • Emma Entertainment (Ticketmaster), Events, Led China marketing for Back Street Boys, Whitney Houston, Manchester United v Beijing Guo’an, Johnny Walker Classic, and Rolling Stones. Clients included Pepsi, Audi, Budweiser, Motorola, China Mobile, Kraft, and Ford., 01/01/09

Affiliations

  • Board of Advisory - Kennedy Center
  • Board of Directors - Imagination Station

Timeline

Executive Director

The Ability Center of Greater Toledo
10.2021 - Current

Executive Director

Center for Independent Living (TheCIL)
10.2014 - 10.2021

Executive Director / Co-Founder

Wheelspluswings (WPW)
09.2011 - 10.2014

Head of Asia Pacific

ASO / Helios Partners
01.2009 - 09.2011

Executive Director

China Team AMERICA’S Cup Sailing
01.2007 - 01.2009

Vice President – Emma Events

Emma Entertainment (Ticketmaster)
01.2004 - 01.2007

MA - Communications, honors

New York Institute of Technology (NYIT)
Stuart James