Stuart Rose
Martinez,CA
Summary
Resilient Sales Professional experienced in customer service and sales techniques. Achieved high customer satisfaction through effective communication, problem-solving, and team collaboration. Focused on delivering consistent results and contributing positively to team dynamics.
Overview
2
2
years of post-secondary education
17
17
years of professional experience
Work History
Solar Sales Representative
Offset Solar
Post Falls, Idaho
04.2016 - 10.2018
- Conducted residential solar consultations, guiding Offset Solar prospects through tailored solutions.
- Educated customers on system options, financing plans, and potential energy savings.
- Qualified leads and scheduled site assessments for solar proposals.
- Prepared quotes and sales agreements using company pricing guidelines.
- Achieved highest close rate for set appointments in previous year.
Sales Floor Manager George Gee Kia
George Gee
Liberty Lake, Washington
11.2013 - 01.2016
- Hired as a salesperson, after 90 days, always finished 1st, 2nd, or 3rd each month.
- Addressed customer concerns during sales interactions and ensured smooth handoffs to maintain satisfaction.
- Resolved customer complaints in a timely manner while ensuring excellent customer service is maintained at all times.
- Tracked employee attendance, scheduled shifts, and promptly addressed absenteeism or tardiness issues to ensure operational efficiency.
- Recruited, trained, coached, and evaluated staff members on their performance.
- Managed George Gee sales floor and directed daily showroom traffic.
- Trained sales consultants on George Gee sales process and effective customer engagement techniques.
- Monitored leads, appointments, and follow-up activities in dealership CRM.
- Coordinated vehicle display standards across George Gee showroom and lot.
Outbound Sales Manager
Innuity/Website Pros
Spokane, Washington
09.2001 - 09.2012
- Started on the calling floor making and closing outbound sales calls to small to medium-sized businesses.
- Led sales team that consistently surpassed team goals and sales quotas.
- Oversaw Training Dept, implementing new hire training course and conducted ongoing training for all employees.
- Managed our Quality Assurance Department
- Trained representatives on objection handling and closing techniques.
- Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.
- Developed and implemented outbound sales strategies to increase the customer base.
- Reviewed call activity and updated sales records in CRM.
- Ensured compliance with company policies and industry standards when engaging in outbound sales activities.
Education
Associate of Arts -
Spokane Community College
Spokane, WA 09.1991 - 06.1993
Some College (No Degree) - Sociology/Communication
Whitworth College
Spokane, WASkills
- Solar proposal design
- Energy savings analysis
- Financing plan review
- CRM lead tracking
- Lead qualification
- Sales closing
- Customer retention
- Appointment setting
- Objection handling
- Relationship building
- Problem solving
- Team leadership
- Goal-oriented
- Solar industry expertise
- Sales cycle management
- Cold calling
- Performance tracking
- Interpersonal skills
- Sales pipeline
- Sales reporting
- Employee training
- Deal closing
- Communication
- Coaching
- Performance management
- Conflict resolution
- Meeting quotas
- Motivational skills
- Training staff
- Goals and performance
- Goal setting
- Team building
- Sales team assistance
- Customer service
- Sales team oversight
- Staff onboarding
- Solar consultations
- Solar proposals
- Financing options
Just wanted to mention....
There is a reason I have been out of the workforce for some time, and it was definitely not by choice. In Oct. 2018, I was diagnosed with stage 4 lymphoma/melanoma cancer with a terminal diagnosis. It was a long and meaningful road back, but I wanted to make sure I was in exceptional health so I can give 110% to you and your company.
Thank you for your time and hope to hear from you. Have a great day!
Take Care-
Stu
Timeline
Solar Sales Representative
Offset Solar
04.2016 - 10.2018
Sales Floor Manager George Gee Kia
George Gee
11.2013 - 01.2016
Outbound Sales Manager
Innuity/Website Pros
09.2001 - 09.2012
Associate of Arts -
Spokane Community College
09.1991 - 06.1993
Some College (No Degree) - Sociology/Communication
Whitworth College