STUART SCHUPP
Columbus,Ohio
Summary
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills. Expertise in consultative, financial and relationship selling as well as fundamental product marketing.
Overview
32
32
years of professional experience
Work History
Flooring Advisor
AMERICAS FLOOR SOURCE
09.2017 - Current
- Responsible for selling commercial and residential flooring
- Monitored customer service operations to confirm compliance with quality standards.
- Trained new and existing employees on customer service best practices to improve overall customer handling skills.
Project Manager
LIMBACH COMPANY LLC
01.2011 - 08.2017
- Source new customers and build strong relationships to maintain adequate sales funnel
- Manage customer relationships for new business, prepare estimates and proposals, develop solutions to resolve client issues, build and manage projects, manage cash flow and change order management.
- Achieved project deadlines by coordinating with contractors to manage performance.
Account Executive
CARRIER CORPORATION
03.2005 - 12.2010
- Responsible for selling commercial service solutions: to include replacement, repair service, upgrades, service agreements, controls and portable systems to new and existing customers
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Resolved issues promptly to drive satisfaction and enhance customer service.
Major Account Manager
LIEBERT GLOBAL SERVICES
10.2000 - 01.2005
- Managed all phases of marketing cycle including new business development, retention marketing and servicing of accounts within communications, software development and financial industries
- Extensive interface with technical staff, accounting, credit and collections departments; extensive nationwide travel
- Ranked #1 in total sales in 2002 out of more than 28 representatives nationwide.
- Built mutually beneficial partnerships with industry and resale partners to enhance overall service and value to clients.
Section Chief / Staff Sergeant
OHIO ARMY NATIONAL GUARD
01.1995 - 01.2001
- Supervised team of seven; scheduled workflow and trained personnel; conducted performance evaluations and progressive discipline
- Honorable Discharge.
Section Chief / NCO - Field Artillery
UNITED STATES ARMY
01.1992 - 01.1995
- Supervised, scheduled, trained, evaluated and disciplined staff of up to seven enlisted personnel
- Served three months in Haiti during Operation Uphold Democracy; Army Commendation Medal, Good Conduct Medal, Army Achievement Medal.
Education
Bachelor of Science - Social and Behavioral Sciences
THE OHIO STATE UNIVERSITY
Columbus, Ohio1998
Skills
- Presentations and public speaking
- Relationship building
- Team collaboration and leadership
- Data-driven decision making
- Strategic planning
- Building Management
Timeline
Flooring Advisor
AMERICAS FLOOR SOURCE
09.2017 - Current
Project Manager
LIMBACH COMPANY LLC
01.2011 - 08.2017
Account Executive
CARRIER CORPORATION
03.2005 - 12.2010
Major Account Manager
LIEBERT GLOBAL SERVICES
10.2000 - 01.2005
Section Chief / Staff Sergeant
OHIO ARMY NATIONAL GUARD
01.1995 - 01.2001
Section Chief / NCO - Field Artillery
UNITED STATES ARMY
01.1992 - 01.1995
Bachelor of Science - Social and Behavioral Sciences
THE OHIO STATE UNIVERSITY
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