Su Meh
Forney,TX
Summary
Motivated-driven server with expertise in team collaboration and conflict resolution. Demonstrated success in enhancing dining experiences through effective communication and efficient table management. Proven ability to streamline workflows and improve team efficiency, contributing to a restaurant's reputation for outstanding service. Adaptable problem-solver in fast-paced environments, resulting in increased customer satisfaction and repeat business.
Overview
3
3
years of professional experience
Work History
Server
Pizza Hut
Forney, Texas
08.2024 - Current
- Delivered exceptional customer service, enhancing guest satisfaction.
- Addressed guest inquiries and complaints promptly and professionally, fostering a positive dining experience.
- Welcomed customers, provided information, and recommended specials, contributing to increased sales.
- Took and processed customer orders accurately and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained cleanliness and organization of dining and service areas.
CSR, Sales
Pizza Hut
Forney, Texas
11.2022 - 08.2023
- Collaborated with team members to ensure timely food preparation and delivery.
- Trained new staff on customer service protocols and operational procedures.
- Monitored inventory levels and assisted in stock replenishment as needed.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited, hired and trained new hires to optimize profitability.
Education
Associate of Arts - Business Management
Dallas College
Dallas, TX01-2028
Skills
- Product Knowledge
- Team collaboration
- Organizational Development
- Project management
- Marketing strategies
- Effective communication
Affiliations
Volunteer Work at The National Eucharistic Revival
Timeline
Server
Pizza Hut
08.2024 - Current
CSR, Sales
Pizza Hut
11.2022 - 08.2023
Associate of Arts - Business Management
Dallas College