Summary
Work History
Education
Skills
Timeline
Generic

Su Yadanar

Daly City,CA

Summary

As a person who loves learning languages to connect better with different cultures, I thrive in using empathy, communication, and problem-solving to enhance travel experiences for all passengers. A customer-focused professional willing to go the extra mile to meet customer needs, increase satisfaction, and promote loyalty. Expertly handles diverse concerns with a solution-focused mindset and attention to detail. Excels in research, documentation, and problem-solving.

Work History

Wheelchair Agent

PrimeFlight
Millbrae, CA
  • Coordinated with dispatchers and gate agents to process passenger information and flights on time.
  • Cross-trained in the lobby, checking boarding passes before the security checkpoint.
  • Transported baggage and transit between assigned terminals through TSA checkpoint screenings.
  • Furnished customers about routes, gates, terminals, baggage, and boarding concerns.
  • Trained and guided team members to offer passengers top-notch service.

Assistant

Travel & Tourism Agency
  • Assisted clients with inquiries, bookings, and itinerary planning
  • Managed tasks such as scheduling appointments, and addressing client concerns to ensure a positive experience
  • Preparing promotional materials and updating social media platforms with travel deals and destination highlights

Education

High School Diploma -

BEHS (2) Mayangone
01.2021

Associate's - Business Administration

Skyline Community College

Skills

  • Advanced English
  • Advanced Burmese
  • Intermediate Mandarin
  • Intermediate Malay
  • Basic Accounting
  • Effective Communication
  • Teamwork
  • Organizational

Timeline

Wheelchair Agent

PrimeFlight

Assistant

Travel & Tourism Agency

High School Diploma -

BEHS (2) Mayangone

Associate's - Business Administration

Skyline Community College
Su Yadanar