Suada Likoj

-Identify and roll out new opportunities for product development of shipping and logistics services.

- Build and strengthen long relationships with existing and new customers.

- Established relationships with key clients, while maintaining the existing customer base.

- Developed and implemented sales strategies to increase market share.

- Analyzed customer data to identify trends, preferences, and opportunities for growth.

- Trained, coached, and mentored junior sales personnel to ensure success in their roles.

- Managed daily operations of the sales department, including supervision of staff members.

- Developed sales plans, goals, strategies, and objectives to achieve team goals and revenue objectives.

- Developed and maintained relationships with existing clients to ensure customer satisfaction.

- Analyzed market trends to identify potential sales opportunities.

- Coordinated with other departments to ensure timely delivery of orders.

- Increase values of current portfolio of customers, identify and prospects of new customers.

- Prepare quotations using online tools and submit proposals to customers.

- Organizing sales visits and performing the related CRM tasks.

- Monitored customer accounts for changes or updates.

- Plan and coordinate warehousing and transportation in the distribution chain.

- Built sustainable relationships of trust through open communication with customers.

- Resolved customer complaints promptly and professionally.