Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Suadu Balde

Los Angeles,CA

Summary

Self-motivated individual seeking an entry-level position, with growth that will utilize my organizational as well as people skills.

Overview

19
19
years of professional experience

Work History

Floor Ambassador

Canon Business Process Services, Inc. / NFL-WEST
10.2021 - 08.2023
  • I would describe my position as a floor manager ensuring a comfortable and pleasant experience for talent and other guest on-site
  • I ensuring well-stocked and inviting common areas such as the pantry, reception, and conference rooms
  • I take on special projects and help coordinate other events for the client such as our yearly media boot camp for NFL current and retired player held here on-site
  • I coordinate with our maintenance crew to ensure a tidy well kept environment
  • I work closely with talent and guess to ensure every experience that they have with me is memorable and pleasant.

COVID-19 Contact Tracer

Green Apple Sanitation
03.2021 - 08.2021
  • I would over see COVID-19 prevention and Sanitation at a LAUSD High School in East Los Angeles California
  • My duties include making sure all necessary products are in stock and ready for use on a daily basis
  • Reduced COVID-19 transmission by effectively identifying and contacting exposed individuals.
  • Enhanced community safety, providing clear guidance on isolation and quarantine procedures to exposed individuals.
  • Trained new team members on best practices for effective contact tracing procedures, enhancing overall team performance.

Peer Counselor

T.H.E. Health And Wellness Centers
01.2005 - 08.2008
  • Answered multi-line phone system and directed calls accordingly. Patient scheduling and confirmations. Acted as Peer Counselor in teen outreach program, one on one meetings with teens. Coordinate youth summit workshops for parents and teens. Performed STD and HIV testing professionally and confidentially. Assisted in coordinating community outreach programs for at risk teens. Performed office duties such as filing, faxing, scanning and copying documents.
  • Assisted clients in developing coping strategies for managing stressors, resulting in better emotional wellbeing.
  • Developed strong rapport with clients, fostering a trusting environment for open communication and mental health support.

Talent Liaison

ABC Disney
04.2007 - 07.2007
  • My responsibilities and duties included escorting talent to and from press conferences and interview to ensure smooth transition between sites in a timely manner
  • Established strong relationships with talent by providing timely communication and support, resulting in increased satisfaction and engagement.
  • Provided day-to-day support to executive team members, handling scheduling, travel arrangements, and other administrative tasks as needed.

Customer Service, Team Member

Cinnabon Bakery
02.2005 - 07.2005
  • Greets and engages each Guest
  • Demonstrates attentive, cheerful and timely customer service
  • Provided product samples to all potential guests.

Courtesy Clerk

Albertsons Grocery Store
11.2005 - 02.2007
  • Plan and managed daily operations of the grocery store
  • Provide excellent services to meet customer needs
  • Duties include, restocking shelves, bagging groceries, and collecting shopping carts.

Education

Certificate - Basic Massage

Ipsb Massage school
Culver City, CA
12.2006

High school - Education

Pacific Palisades Charter High school
Pacific Palisades, CA
06.2006

Skills

  • Critical Thinking

  • Customer and Personal Service

  • Judgement and Decision Making

  • Time Management

  • Customer service

  • Special Education

  • Organizational Skills

  • ServiceNow

Personal Information

Willing To Relocate: Anywhere

Timeline

Floor Ambassador

Canon Business Process Services, Inc. / NFL-WEST
10.2021 - 08.2023

COVID-19 Contact Tracer

Green Apple Sanitation
03.2021 - 08.2021

Talent Liaison

ABC Disney
04.2007 - 07.2007

Courtesy Clerk

Albertsons Grocery Store
11.2005 - 02.2007

Customer Service, Team Member

Cinnabon Bakery
02.2005 - 07.2005

Peer Counselor

T.H.E. Health And Wellness Centers
01.2005 - 08.2008

Certificate - Basic Massage

Ipsb Massage school

High school - Education

Pacific Palisades Charter High school
Suadu Balde