Subrata Das
Lawrenceville,GA
Summary
Dynamic Administrative Assistant with proven expertise at AccTax Consultancy Ltd, excelling in customer service and data organization. Recognized for enhancing operational efficiency through meticulous record-keeping and effective communication. Proficient in Microsoft Office Suite, with strong time management skills that support executive teams and foster seamless onboarding experiences.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
AccTax Consultancy Ltd
01.2016 - 04.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Education
MBA - Business Management
Anglia Ruskin University
England, UK12-2015
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- Time management
- File organization
- Microsoft outlook
- Computer proficiency
- Filing
- Customer relations
- Data organization
- Invoice processing
- Mail handling
- Complex Problem-solving
Timeline
Administrative Assistant
AccTax Consultancy Ltd
01.2016 - 04.2022
MBA - Business Management
Anglia Ruskin University
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