
Employee of the month at Budgen supermarket
Employee Team of the month at H&M
Rated 10/10 customer service at John Lewis by the head of catering department
Call center experience
Typing speed
CRM software
Script memorization
Language proficiency
Problem-solving skills
Call center customer service
Resolving issues
Customer communications
Verbal and written communication
Inbound phone calls
Cash handling
Answering questions
Customer support
Communicating with clients
Data entry
Product knowledge
Customer service optimization
Technical troubleshooting
Interpersonal skills
Customer relationship management
Completed Q&A qualification on Udemy