Sudha Bande
Little Rock(AR),Arkansas
Summary
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
20
20
years of professional experience
2
2
Certifications
Work History
Project Manager, Scrum Master
Infosys Ltd.
02.2022 - Current
- Worked as an Agile transformation coach/consultant where Scrum, Kanban techniques were applied along with some SAFe principles.
- Organized and facilitated overall Release and Sprint planning - including daily stand-ups, reviews/demos, and retrospectives.
- Focused primarily on training the teams to write good user stories, prioritize the work based on business value and handling of the tasks by the team. Placed substantial efforts on team member role training, time-boxing and providing strong metrics for all players.
- Brought in Agile best practices such as continuous integration, code/design reviews, transparency, accountability, Jira tracking, product visioning, self-management, empowerment and role training.
- As a Scrum Master for three separate teams (20+ people), identified process changes required to accelerate development and remove major impediments. Facilitated Scrum of Scrum calls following Agile process.
- Protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs.
- Responsible to remove impediments, as these projects relies on the data from multiple departments, hence requiring constant, effective communication to unblock the team and make sure the team remains on task at hand.
- Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution, and transparency.
- Kept the teams focused on the sprints priorities, business values, and protecting team from over-committing
- Communicated team status/progress via Release/Sprint Burndown charts, Story Acceptance rate and defects and make sure the stakeholders are aware of what is going on.
- Built the team’s agile knowledge and empower the team to make process improvements captured in sprint retrospective meetings.
- JIRA tool is used for Agile Scrum and Agile Kanban to track the team activities.
- Frequent follow up and friendly reminders to the team on updating Sprint tasks on daily Scrum Board for more accurate reporting.
- Worked with product owner during the Sprint review sessions to make sure all stories met the Definition of Done and get the stories accepted within the sprint.
- Performed an active coaching role for organization wide Agile implementation and embracement.
Program Operations Manager
US Goverment
02.2015 - 01.2022
- Delivered detailed feature roadmaps that included action items and project targets.
- Developed accurate development estimates and drafted project resource plans.
- Worked closely with QA to develop use cases, review test cases and track feature bugs. Led triage on product bugs and feature requests.
- Facilitated and participated in design and requirements session with NT.
- Assisted in troubleshooting the production issues for the product consulting and delivery team.
- Responsible for creation and submission of weekly status report and monthly steering committee report.
- Responsible for managing schedule and cost and maintaining the utilization, ensuring profit levers to achieve the targets.
- Assessed the risks, issues and worked with respective stakeholders to mitigate the same.
Research Project Analyst
Us Government
02.2004 - 01.2015
- Played Delivery Manager role for 3 projects with peak size of 70+
- Gathered and analyzed market information and used findings to define product strategy.
- Leveraged in-depth understanding of end-to-end customer experience to identify pain points and latent customer needs.
- Drove business KPIs through rapid iteration of customer-facing product features.
- Led the design and development of Pega upgrades and the deployment of new services and products.
- Recognized performance and addressed the team member’s aspirations and planned out rotations and created a good opportunity for the second level leads/managers to bring them up to next role level.
- Identified and worked with multiple groups for new business opportunities and providing proactive proposal.
- Provided support to proposals, Quality Assurance Process, Cross Project Reviews, Performance and Appraisal Management
Education
Bachelor of Arts - Public Administration, Economics
Osmania University
Hyderabad, India04.1991
Skills
- 8 years of Project Management and 5 years of Scrum Master experience
- End to End project management experience for varying technologies – Servicenow, Salesforce
- Keen planner, strategist and implementer with demonstrated success in end-to-end project management and ensuring effective management of various resources to meet project specifications
- Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs
- Presently working in Infosys Responsible in activities like software delivery, Requirement analysis, Software Review, production support, client liaison, Program Management tasks
- Providing leadership, direction, strategy and vision in the areas of technology and product development to facilitate and enable growth and business agility
- Significant experience working with local as well as overseas customers, project managers and technical teams for securing & executing concurrent projects
- Handling end to end management of multiple projects from conceptualization and visualization to technology mapping and final execution of projects
- Managing and leading team members; allocating resources among team members and guiding team members during the project, till final delivery
- Holding review meetings to monitor progress of the project as per schedule / budgets, and ensuring timely completion and delivery of the project to the client
- Facilitating sprint planning, daily scrums, retrospectives, stakeholder meetings
- Educated and reinforced scrum methodology and agile framework to team members and key stakeholders
- Tracking and managing product backlog, burn-down metrics, velocity, and task break-down
- Facilitated the transition of the applications from waterfall to Agile as a Coach
- Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management
- Proactive in sensing a risk, and work on a mitigation plan, Track and communicate updates on the sprint/release progress to the project stakeholders, and raise a flag in SoS (Scrum-of-Scrums) as warranted
Certification
Scaled Agile Certified SAFE Scrum Master
Certified Scrum Master (CSM)
Microsoft Excel
Accomplishments
- Organized and facilitated overall Release and Sprint planning - including daily stand-ups, reviews/demos, and retrospectives.
- Brought in Agile best practices such as continuous integration, code/design reviews, transparency, accountability, Jira tracking, product visioning, technical debt reduction, self-management, empowerment and role training resulting in realized velocity improvement of more than 100% .
- Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution, and transparency
- Bagged Shared Service Awards for continuous defect free delivery and excellent team work.
- Performed Requirement analysis & estimation, prepared project management plan, monitored & controlled project as per plan.
- Contributed in resource management, status reporting, onsite-offshore liaison, customer expectation management and managing cost & schedule etc
- Received several client accolades for successful project management.
- Performed an active coaching role for a program wide Agile implementation
Skills
+ Methodologies - Agile-Scrum, Agile-Kanban, Waterfall Tools - JIRA, Miro, Smartsheet, SharePoint, MS Project, MS Office, MS Visio Technical - SQL, Servicenow, Salesforce
Others (Training Attended) - Agile Scrum in Practice, Product Owner, AI awareness, Prompt Engineering, Fundamentals of Servicenow, Salesforce Administrator.
Timeline
Project Manager, Scrum Master
Infosys Ltd.
02.2022 - Current
Program Operations Manager
US Goverment
02.2015 - 01.2022
Research Project Analyst
Us Government
02.2004 - 01.2015
Bachelor of Arts - Public Administration, Economics
Osmania University