Sudha SHARMA

Provided support as a Application Business Owner for the Payment Transformation Program Applications and compliance with Enterprise policies related to both data and application management

• Drove compliance activities for Payment Transformation Applications applications, included compliance with data management; application lifecycle management; records management; access management; information security; risk & regulatory reporting; business continuity; and RCSA policies and Internal Control policies in partnership with the Control Management Team and Technology Team
• Managed requests and perform highly complex support that evidence compliance with multiple Enterprise policies and procedures
• Built relationships with business partners at all levels both within and outside of the Payments Transformation team
• Collaborated with functional business partners, leaders, and executive management to provide support for strategic initiatives related to data management and risk mitigation
• Responsible for proactively identifying potential risks when implementing change, along with developing mitigation strategies and plans
• Lead cross-organizational initiatives to review, define, enhance, and document Change Management processes, procedures, and controls
• Managed stakeholder relations with key partner groups and various teams across organization
• Established and executed program change management processes to support controls, implementation, and adoption
• Developed strategy and resolution of highly complex and unique challenges that require solid analytical skills, extensive knowledge of business execution, application inventory, and business units utilizing application inventory to deliver longer term and larger-scale solutions
• Lead team and stakeholder meetings to facilitate decision making and drive adoptions and adherence to program requirements
• Strategically engaged with all levels of professionals and managers across multiple lines of businesses and serve as an expert advisor to the leadership

• Lead Fed Wire and Swift Wire Payment technology compliance, security and data governance initiatives
• Lead SWIFT Regulatory Projects
• Coordinated with Global Sanction Manager in creating compliant swift manual wire data by analyzing production data
• Coordinated with Institutional Investigation manager to do analysis and researched customers wire data
• Managed 3 billion dollar ISO Regulatory Projects
• Comprehensive knowledge of OFAC Sanctions, Client List Screening, Customer Identification Program (CIP), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD)
• Migrated Mule backend Services to Microservices on Azure Cloud Platform
• Vulnerabilities mitigation for software security
• Environment-Swift Gateway, Message Gateway, Java 17, Mulesoft Platform 4.0, Dotnet, Angular, QAF automation framework, Oracle database, Microservices, Azure cloud, Cybersecurity

• Accountable for credit card compliance, security and data governance initiatives
• Lead cyber security risk initiatives to protect bright way credit card fraud
• Lead credit card platform AWS design
• Lead credit card mobile application
• Lead credit card secure data management initiatives
• Managed technology team in US, India and Europe to deliver secured software project
• Environment-AWS platform, Microservices, Android, Angular, Cybersecurity

• Designed and developed claims api and billing api for payment application
• Established best practices for Data Governance and Security for payment applications
• Mitigated software security vulnerabilities
• Planned disaster recovery plan for technical database recovery
• Provided oversight and advisory support in ensuring processes are robust and adhered to by leading, in collaboration with Business, development of control plans and procedures
• Partnered with Business to ensure Business is adequately prepared and positioned for audits
• Assisted in performing root cause analysis of OpRisk incidents and in tracking of measures agreed to remediate processes and control gaps that led to incidents
• Proactively monitored and ensured that all open action points, including action plans resulting from audits and reviews, are implemented and satisfactorily resolved within set deadlines
• Tools-RISE-Risk Integration System

• Establishing best practices for Data Governance and Security
• Reviewed Integration Security Architecture of 300 Capital Markets Application
• Analysis of security vulnerabilities
• Mitigated application security vulnerabilities
• Tool-Pico Data Center, Symphony, Calypso, Tibco, Mulesoft, AWS Cloud, Microsoft Cloud, Microsoft Threat Model, SD Element Portal

• Designed Salesforce Application for Financial Advisors
• Development and management of effective Issue Governance Framework
• Provided administrative, technical and professional support in Salesforce Risk Management area to LPL Financial Solution Centre
• Assisted in development, implementation, and periodic performance of application level key controls for Salesforce User Authentication

• Sailpoint Identity business analysis, application design and development
• Worked upon Operational Risk within second-line of defense with oversight of Technology Risk, Information Risk, Information Security Risk, Third Party Risk, and Business Resiliency and Disaster Recovery
• Took initiatives on securing work day data of Yale employees and launched disaster recovery plan

• Specified secure software architecture to meet changing business need of customers
• Provided technical leadership to other software developers
• VSIM business analysis
• Designed, developed VSIM applications

• Preparing the Project Plan, Doing Effort Estimation for development of software components, Mentoring and grooming team members
• Managing the 100 million dollar projects
• Providing the technical vision and guidance to the organization
• Designed Pistol Permit Recertification Website and Pistol Permit Recertification Portlet domain objects using RSA
• Designed Pistol Permit Processing Processing Portlet

• Developed scalable applications using agile methodologies for timely project delivery.
• Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
• Mentored junior developers, fostering professional growth and enhancing team productivity.
• Streamlined development workflows to increase team efficiency and reduce time spent on repetitive tasks.
• Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.
• Collaborated with cross-functional teams to design innovative software solutions.
• Regularly reviewed peers'' code contributions, offering constructive feedback to enhance overall product quality.
• Proactively identified areas for process improvement, implementing changes that led to significant time savings for the team.
• Enhanced software functionality by identifying and resolving complex technical issues.
• Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.

• Championed the adoption of new software tools that streamlined workflows across multiple departments.
• Led quality assurance efforts, maintaining high standards for all products and services.
• Coordinated with IT department to upgrade cybersecurity measures, safeguarding company data.
• Maintained database systems to track and analyze operational data.
• Gathered, organized and input information into digital database.
• Collected, arranged, and input information into database system.

• Championed successful collaborations between engineering teams across multiple projects, fostering knowledge sharing and cross-team support.
• Performed continuous reviews of projects and team work in order to enact proactive changes that maintained efficiency.
• Drove substantial improvements in software quality by establishing rigorous code review processes and performance monitoring tools.
• Installed and configured software applications and tested solutions for functionality.
• Mentored junior engineers to strengthen their technical skills and improve overall team efficiency.
• Boosted application reliability by designing robust error-handling systems and automated testing procedures.
• Unified efforts of disparate engineering and design teams by applying collaborative software review processes.
• Completed code debugging, software troubleshooting, root cause analysis, and program reviews.

• Developed, maintained and supported technical infrastructure, hardware and system software components.
• Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
• Verified compliance with applicable performance metrics and compatibility expectations.
• Completed software updates and assessed security patches for optimized computer use.
• Optimized networked software and operating systems by applying updates and patches.
• Conducted end-user reviews for modified and new systems.
• Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.

• Optimized algorithms for faster processing, reducing overall computation time.
• Conducted thorough code reviews to identify potential areas for improvement, ultimately enhancing code quality across all projects handled by the team.
• Refactored legacy codebases for improved maintainability, paving the way for easier future updates.
• Delivered unit-tested systems within customer-prescribed timeframes.
• Increased code quality and reduced bug rates by establishing comprehensive unit and integration testing protocols.
• Improved application performance with optimization of database queries, ensuring smooth and efficient data retrieval.
• Developed and maintained scalable web applications, meeting high user demand and ensuring consistent uptime.
• Reduced system downtime and improved reliability by proactively identifying and addressing potential system vulnerabilities.
• Enhanced system security by implementing robust encryption algorithms, safeguarding sensitive data from potential threats.
• Developed comprehensive documentation for software applications, enabling easier maintenance and user support.
• Improved software performance by identifying and resolving bottlenecks in the code.
• Developed reusable components that significantly reduced development effort on multiple projects.
• Conducted data modeling, performance and integration testing.