Sudhan Xavier Thirunavukkarasu

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Client: The World Bank Group.

Role: Analyst Programmer.

Duration: (02/2022) – Till Today

Module: Banking.

Technology: MSCRM-365, Azure functions, Power Automate, C#, Rest APIs, SSIS packages, SharePoint HTML/JavaScript.

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Contribution:

• Point of contact for D365 and Azure backend applications for BOS systems from WBG HQ.
• I closely work with clients, attending requirement-gathering meetings with users.
• Providing design for the new requirements, its feasibility, and timeline.
• Guiding the team in technical implementation and design.
• Working closely with the client on the new scope for new implementations, new features, and building a new secured application as a future project.
• Involved in CRM 365 customizations, Azure apps, and SharePoint document storage.
• Automated SharePoint document creation with structure.
• Automated, secured, confidential document creation using C#.
• Deployments through CI/CD Azure pipelines approvals.
• Converted all projects to authenticate only through OAuth 2.0, client ID, and certificates.
• Adal to MSAL implementations of all projects.
• SharePoint document storage through C#.
• Integration with multiple applications using Azure Service Bus, HTTP triggers, etc.
• Plugins' implementations.
• Azure app creation.
• SSIS package creation.
• Graph API creation.

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Client: The World Bank Group.

Role: Tech Lead.

Duration: (05/2020) – (08/2021)

Module: Banking.

Technology: MSCRM-365, HTML/JavaScript.

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Contribution:

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• Played an active role in development of plugins, workflows etc...

• CRM customizations like Entity, View and attribute and security role creation and updating.

• Providing Solutions for the requirement, handling clients and business users.

• Acted as POC for the YPP & BIP CRM application and SME in CRM 365 for the project.

• Played an active role in development of JavaScript/HTML and ribbon customization.

• Azure B2c authentication consumption for .net front end portal.

• UI changes and logic changes to front end .Net portal

• Involving in Unified Competency upgradation for MSCRM 365.

• Involving in CR’s for new developments.

• Analyzing production issue and providing fixes.

• Involved in security roles related activities, solution deployments, data managements, Email managements etc.

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Client: Praxair, Inc.

Role: Tech Lead.

Duration: (04/2019) – (04/2020)

Module: Manufacturing.

Technology: MSCRM-365, HTML/JavaScript.

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Contribution :

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• Played an active role in development of plugins.

• Played an active role in the development of JavaScript/HTML with the new Web API.

• WCF service integration using CRM application.

Workflows, actions, customizations, and configurations.

• Pdf Generation, Reading Excel etc. using C# language.

• Batch file generation scheduled automation using C# language

• HTML creation and design.

• Lead a team from offshore and guiding in their task.

Given knowledge transformation to new resources.

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Client: American Career College.

Role: Tech Lead.

Duration: (04/2017) – (04/2019)

Module: Education.

Technology: MSCRM-365, ASP.NET, SQL, REST API, C#, WCF Services, HTML/JavaScript.

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Contribution:

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• Played an active role in development of plugins.

• Played an active role in the development of JavaScript/HTML with the new Web API (OData V4).

Creation of a WCF service to integrate different platform applications.

• Creation of a REST Web API (MVC) to send messages to a third-party messaging vendor, Twilio.

• Worked on SQL Query and database activities.

• Plugin Code optimization.

• Modified the SSRS reports

Code improvement steps and changes to generic.

• Performance improvement activities.

• Prepared Design document, HLD and LLD.

• Lead a team from offshore and guiding in their task.

• Given knowledge transformation to new resources.

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Contribution :

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• Involved in development of plugins
• Involved in development of JavaScript/HTML
• Involved in Development of Windows Workflow Foundation (WWF-PSB)
• Guiding team members in development activity
• Creation of WCF to integrate another Java application with CRM
• Worked on configuration SLA’s, Business rules, process flow, synchronous workflows etc

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Client: Best Buy and Zurich Insurance.

Technology: Microsoft Dynamics CRM 4.0 and 2011.

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• Worked as a Point of Contact for that CRM global application from client location Switzerland, Zurich
• Interacted with various business team members to gather the requirements, and documented the requirements.
• Participated in Requirement Gathering Sessions
• In charge of conducting the UAT with the Business users, and gathering feedback and providing the same to the Development team
• Handled offshore team in India from Switzerland
• Responsible for Production support
• Responsible for bug fixes in a rapid manner move as a monthly release
• Responsible for deployment in lower environments and as well as higher environments
• Responsible for release documents and bug delivery and discussion
• Responsible for handling business and clients for existing Application
• Created Entity structure and relationships
• Involved in Form customizations and view customization
• Developed Plug-Ins for create and update events, Share point folder creation
• Developed system workflows and custom workflows to attain business requirements
• Done CRM 2011 Installation in Dev and SIT Servers and supported clients and other team in CRM installation in higher end environments
• Developed java scripts on onLoad and onSave, onChange events to validate the fields
• Involved in creation of Console application to create common fields in CRM
• Imported Upgraded Solution to all environments