Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Cashier

Sue DuQuette

Northport,FL

Summary

Dynamic operations leader with a proven track record at Windy City Wire, enhancing efficiency and driving growth. Skilled in customer service and inventory management, I foster team collaboration and mentor staff to achieve operational excellence. Committed to integrity and continuous improvement, I leverage data-driven strategies to optimize performance.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Cashier

Salvation Army Family Store
09.2015 - 09.2025
  • Processed transactions accurately using point-of-sale systems.
  • Assisted customers with inquiries and provided product information.
  • Maintained cleanliness and organization of checkout area.
  • Handled cash, credit, and digital payments efficiently.

Assistant Store Manager

Salvation Army Family Store
03.2019 - 05.2022
  • Supervised daily operations, ensuring compliance with company policies and procedures.
  • Trained and mentored new staff, fostering a collaborative team environment.
  • Implemented inventory management systems, optimizing stock levels and reducing waste.
  • Analyzed sales data to develop strategies for improving store performance and customer satisfaction.

Director of Operations

Windy City Wire
06.1997 - 05.2013
  • Streamlined operational processes to enhance efficiency and reduce costs across multiple departments.
  • Led cross-functional teams to implement strategic initiatives, driving organizational growth and performance improvement.
  • Developed and monitored key performance indicators to assess operational effectiveness and identify areas for enhancement.
  • Mentored junior staff, fostering skill development and promoting a culture of continuous improvement within the team.

Education

GED -

Batavia High School
Batavia, IL
06-1982

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Accomplishments

  • Trained and mentored [number] employees.
  • Promoted to [Job Title] after only [timeframe] for exceptional performance.

Certification

CPR And First Aid

Workplace Safety

Food Handling

Forklift certified

Train the Trainer (forklift/order picker)

Sexual Harassment

OSHA certified

Disaster relief

Safe from Harm


Languages

Spanish
Limited Working

Timeline

Assistant Store Manager

Salvation Army Family Store
03.2019 - 05.2022

Cashier

Salvation Army Family Store
09.2015 - 09.2025

Director of Operations

Windy City Wire
06.1997 - 05.2013

GED -

Batavia High School

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