Susan Frizell
Raleigh,NC
Summary
Experienced sales professional with proven success in the new home Real Estate Industry. Enthusiastic professional, highly organized and driven with creative problem-solving skills, and a determination to succeed in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually. Resourceful, Decisive and Effective. Demonstrated ability to efficiently complete tasks and exceed sales goals. Committed to continuous personal and professional development.
Overview
9
9
years of professional experience
Work History
Administrative Support Specialist
McKee Homes
05.2023 - Current
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed filing system, entered data and completed other clerical tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Realtor
Keller Williams Preferred Real Estate
06.2022 - 05.2023
- Advertised client properties through websites, social media, and real estate guides.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Reviewed market research data and changed sales plans accordingly.
- Negotiated, facilitated, and managed real estate transactions.
Realtor/Broker
Coldwell Banker HPW New Home & Land
10.2014 - 06.2022
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
- Specialized in Active Adult Buyer demographic.
- Proficient in Builder Industry Software.
Internet Sales Coordinator
Capitol City Homes
04.2021 - 01.2022
- Contacted each CC internet / phone lead received.
- Ensured each lead receives desired information.
- Continue follow up with each lead to move forward with a purchase.
- Recorded activities, established and maintained lead ratings, and sent relevant mass emails.
Education
Bachelor of Arts - Medical Social Work -BSW
Cleveland State University
Cleveland, OHNC Broker License
Raleigh, NCSkills
- NC BIC Eligible
- Sales Management
- Real Estate Practices
- Construction and Blueprints
- Lead Generation
- Marketing
- CRM Backlog Management
- Contract Writing
- DocuSign
- TMLS
Affiliations
National Association of Realtors
Raleigh Realtors Association - October 2014 - Present
Timeline
Administrative Support Specialist
McKee Homes
05.2023 - Current
Realtor
Keller Williams Preferred Real Estate
06.2022 - 05.2023
Internet Sales Coordinator
Capitol City Homes
04.2021 - 01.2022
Realtor/Broker
Coldwell Banker HPW New Home & Land
10.2014 - 06.2022
Bachelor of Arts - Medical Social Work -BSW
Cleveland State University
NC Broker License
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