Jada Brown

- Maintain and troubleshoot classroom technology (computers, cameras, projectors, sound systems)

- Provide on-call tech support during events and classes

- Assist with setup of microphones, presentations, and recordings

- Keep workspaces organized to ensure a smooth educational experience

- Collaborate with professors and other SOC staff to coordinate events for Kennedy Political Union, Kamala HQ, The Eagle, etc.

• Trained new cashiers on company policies, register operations, and customer engagement techniques.
• Supervised team of cashiers, ensuring efficient transaction processing and exceptional customer service.
• Resolved customer inquiries and complaints effectively, enhancing overall shopping experience.
• Monitored cash handling procedures, maintaining compliance with financial regulations and company standards.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

• Researched case law and legal precedents to support attorneys in case preparation.
• Drafted legal documents, including briefs and memoranda, ensuring clarity and adherence to guidelines.
• Assisted in discovery processes by organizing evidence and managing documentation efficiently.
• Conducted client interviews to gather information and assess needs for ongoing cases.
• Attended court hearings, developing a deeper understanding of trial procedures and advocacy strategies.
• Organized legal filing system to maximize efficiency.