Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Skills
Sales and Marketing
Loss Prevention Goals Monitoring
Administrative Management
Employee Training and Staff Supervision
Operational Efficiency
Leadership
Customer Relations
Layout Planning
Time Management
Work History
Realtor
Coldwell Banker
01.2016 - Current
Assist buyers with finding ideal homes by assessing needs, requirements and budgets.
Advise and inform prospective clients on current market activities and conditions.
Write contracts to outline sales and purchases of properties.
Store Manager/Flagship Manager
American Greetings/Schurman Retail Group
04.1996 - 05.2014
Managed an average of 300+ store employees successfully in fast-paced environment through proactive communication and positive feedback.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Supervised guests at front counter, answering questions regarding products.
Rotated merchandise and displays to feature new products and promotions.
Directed and coordinated the organizations financial and budgetary activities to fund operations, maximize investments and increase efficiency.
Store Manager
Burlington Coat Factory
02.1992 - 04.1996
Began management career with Burlington leaving to pursue higher growth opportunities within the industry at American Greetings.
