Alexsandra Kolski
Tucson,USA
Summary
Experienced professional with 15 years in client-facing roles within medical, legal, and customer service sectors. Expertise in remote interpretation, customer communication, intake coordination, documentation, and HIPAA compliance. Demonstrates strong ability to manage sensitive conversations and deliver accurate results. Knowledgeable in QuickBooks, Microsoft Office Suite, data entry, and remote communication tools.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Russian Interpreter - Remote
AD Astra
02.2023 - Current
- Provide real-time OPI and VRI interpretation for immigration, medical, and legal services.
- Facilitated clear communication between parties during high-volume calls, ensuring understanding and effective information exchange.
- Maintain HIPAA compliance and confidentiality while handling sensitive information.
- Documented interactions accurately while upholding professional call standards to maintain service quality.
Russian Interpreter
AFSL 400 Languages
Phoenix, USA
02.2023 - Current
- Provided medical interpretation services onsite and remotely, facilitating clear communication between patients and providers.
- Assisted patient-provider communication during appointments and intake processes, ensuring accurate understanding of medical information.
- Supported accurate documentation in compliance with guidelines, enhancing reliability of patient records.
Russian Interpreter - Remote
Akorbi
03.2023 - 01.2024
- Provided interpretation for financial and healthcare clients including Bank of America, Merrill Lynch, BCBS, and MediCal programs.
- Enhanced customer satisfaction through effective communication and support in fast-paced remote environments.
- Exhibited professionalism and clarity during complex calls with clients and stakeholders.
Residential Advisor (RA)
Fred Acosta Job Corps
Tucson, USA
03.2022 - 06.2022
- Monitored safety, behavior, and compliance for adult and minor residents, ensuring a secure living environment.
- Supported conflict resolution and facilitated communication across diverse populations, promoting a harmonious community.
- Maintained detailed nightly logs and medication tracking, facilitating accurate documentation for resident care.
- Assisted with intake monitoring, scheduling, and daily operations.
Education
Certificate of Completion - Accounting and Bookkeeping
EII LLC
Tucson, AZAssociate in General Studies -
Pima Community College
Tucson, AZSkills
- Bilingual English/Russian
- Medical terminology
- Healthcare Terminology
- HIPAA Compliance
- Client communication
- Intake support
- Data Entry & Documentation
- Scheduling & Coordination
- Financial Terminology
- Microsoft Office Suite
- Remote collaboration tools
- Accounts Receivable
Certification
- Driver's License
- HIPAA Certified
Personal Information
- Willing To Relocate: 1
- Authorized To Work: U.S. for any employer
Timeline
Russian Interpreter - Remote
Akorbi
03.2023 - 01.2024
Russian Interpreter - Remote
AD Astra
02.2023 - Current
Russian Interpreter
AFSL 400 Languages
02.2023 - Current
Residential Advisor (RA)
Fred Acosta Job Corps
03.2022 - 06.2022
Certificate of Completion - Accounting and Bookkeeping
EII LLC
Associate in General Studies -
Pima Community College