Sue Weidman

Fiserv, Inc.

03.1999 - 12.2023

Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Monitored and coordinated workflows to optimize resources.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Interacted well with customers to build connections and nurture relationships.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Facilitated cross-functional collaboration for improved decision-making processes within the organization.

Summary