Sue Win Blatnik
Newbury
Summary
Dynamic healthcare professional with a proven track record at Radiology Partners, excelling in building relationships and enhancing customer satisfaction. Skilled in healthcare management and problem-solving, I successfully increased referral bases and positioned services as the top choice for patients, driving growth and operational excellence in competitive environments.
Overview
9
9
years of professional experience
Work History
Practice Manager
Radiology Partners
06.2019 - Current
- Responsible for the day to day operational leadership and customer satisfaction of the practice.
- Monitoring daily volumes and trends, monitoring payroll.
- Coordination of the hiring and onboarding of new physicians.
- Handling communication of key issues to radiologist, and hospital partners.
- Manage projects, provide support to the team and assist in scheduling. T
- Being the Liaison between our organization and the hospital partners.
Home Health Care Account Liaison
Absolute Home Health
11.2018 - 06.2019
- Generating referrals by building and maintaining relationships with physicians, nursing facilities, assisted living facilities.
- Provide education to referral sources, patients and families about the agency's services and the benefits of home health care.
- Providing exceptional service and support to referral sources patients and families.
- Identify and increase new business opportunities within a specific territory.
Home Health Care Coordinator
Brookdale Home Health Care
01.2016 - 10.2018
- Increase referral base for home health care at Cleveland Clinic main campus.
- Build relationships with case managers and social workers in the various buildings and floors at the Cleveland Clinic.
- Provide education to patients, families and health care providers regarding accessing home health care.
- Position Brookdale Home Health Care as the first choice to patients needing home health care.
- Coordinate DME equipment and Infusion therapy when needed.
Education
Bachelor of Science - Psychology
John Carroll University
University Heights, Ohio05-1986
Skills
- Building and maintaining relationships
- Communications
- Problem Solving
- Customer Service
- Healthcare Management
Timeline
Practice Manager
Radiology Partners
06.2019 - Current
Home Health Care Account Liaison
Absolute Home Health
11.2018 - 06.2019
Home Health Care Coordinator
Brookdale Home Health Care
01.2016 - 10.2018
Bachelor of Science - Psychology
John Carroll University
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