Work Preference
Summary
Overview
Work History
Education
Skills
Websites
Certification
Home Lab Projects
Digital Badges
Timeline
Generic
Sueann Love
Open To Work

Sueann Love

IT Professional
Tulsa,OK

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

SOC AnalystHelp Desk Support SpecialistHelp Desk AnalystJunior Security AnalystHelp Desk Technician

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Tulsa, OK, US
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home option

Summary

Highly motivated B.S. Information Technology graduate with CompTIA SecurityX and NVIDIA Certified Associate: AI Infrastructure and Operations certifications. Strong foundation in network security and system troubleshooting, validated by extensive hands-on lab work. Seeking an entry-level technical support position to apply expert skills in diagnosing, securing, and maintaining IT infrastructure.

Overview

5
5
years of professional experience
2
2
Certification

Work History

Workers' Compensation / Adjuster Support

Consolidated Benefit Resources
Tulsa, OK
04.2018 - 03.2019
  • Coordinated medical treatment and insurance benefits for injured employees, ensuring compliance with legal regulations and facilitating timely claims processing.
  • Reviewed accident reports and collaborated with healthcare providers to enhance communication and expedite claim resolutions.
  • Documented case histories and maintained accurate medical records to support informed claims decisions.

Administrative Assistant / Billing Clerk

SS Medical Inc.
Bixby, OK
09.2013 - 09.2017
  • Developed quality control reports and trained new staff on billing processes and HIPAA compliance, enhancing operational standards.
  • Coordinated patient documentation and ensured medical billing accuracy, improving workflow efficiency.
  • Executed high-volume data entry for medical tickets and VA patient records, ensuring accuracy and timeliness.

Education

Bachelor of Science - Information Technology

University of Phoenix
Phoenix, AZ
09-2023

Skills

  • Network security fundamentals
  • Cybersecurity frameworks
  • Threat detection
  • Vulnerability scanning
  • Penetration testing
  • SIEM Tools (Splunk)
  • Log Analysis & Reporting
  • Operating Systems: Windows, Linux (Ubuntu, Kali)
  • Scripting Basics: Python, Bash

Websites

Certification

  • NVIDIA-Certified Associate: AI Infrastructure and Operations, 07/25
  • CompTIA SecurityX (CASP+ CE), COMP001022329860, 11/21/24

Home Lab Projects

  • Home SOC Lab Setup - Configured a virtual lab using VirtualBox with Kali Linux, Windows Server, and Splunk to simulate and analyze security events.
  • Phishing Email Analysis - Conducted header analysis and sandbox testing to identify malicious payloads.
  • Vulnerability Assessments - Used Nessus to scan a test network, documented findings, and recommended steps.
  • CTF Challenges - Solved Capture the Flag challenges on TryHackMe, focusing on privilege escalation and web exploitation.
  • Web Responsive Web Design - Personal Portfolio Website, Survey Form, Product Landing Page, Technical Documentation Page.

Digital Badges

  • TryHackMe /Hack the Box Labs, In Progress
  • Legacy Responsive Web Design V8 - freeCodeCamp, 11/25
  • AI Infrastructure and Operations Fundamentals - NVIDIA, 07/25
  • SIEM 101 - Lets Defend, 12/24
  • MasterCard Cybersecurity -Forage, 08/24

Timeline

Workers' Compensation / Adjuster Support

Consolidated Benefit Resources
04.2018 - 03.2019

Administrative Assistant / Billing Clerk

SS Medical Inc.
09.2013 - 09.2017

Bachelor of Science - Information Technology

University of Phoenix
Sueann LoveIT Professional