Sufi Banu
Vienna
Summary
Multilingual professional with experience in technical IT environments, administration, coordination, and translation. Early career background in software testing, system administration, and configuration management in enterprise environments (Siemens), combined with more recent experience in hospitality management, casework, and multilingual communication. Strong ability to work across technical, administrative, and cross-cultural roles.
Overview
37
37
years of professional experience
Work History
Volunteer Translator (English, German → Persian)
SMCH, Taipei, Taiwan
Taipei, Taiwan
01.2004 - Current
- Translate educational materials, articles, and media content from English and German into Persian
- Ensure linguistic accuracy, cultural adaptation, and consistency
- Support publication of content promoting animal rights and veganism
- Proofread and edit translations for clarity and quality
- Collaborate remotely with international volunteer teams
Manager / Receptionist
Loving Hut Vegan Hotel
01.2016 - 01.2025
- Managed daily hotel operations and front desk activities
- Handled guest check-in/check-out, reservations, and customer service
- Supervised housekeeping and coordinated maintenance work
- Maintained financial records and performed basic bookkeeping
- Prepared invoices and organized financial documentation for the accountant
- Processed payments and reconciled cash and card transactions
- Managed office administration and ensured accurate business records
Caseworker & Interpreter
HIAS Austria (Vienna)
Vienna, Austria
04.2013 - 04.2016
- Managed refugee case files in coordination with U.S. immigration procedures (DHS-related process support)
- Prepared and organized legal and supporting documentation for interviews
- Ensured accuracy, completeness, and timely submission of case materials
- Served as interpreter during official interviews
- Assisted applicants throughout administrative and procedural requirements
- Maintained strict confidentiality of sensitive personal and legal information
Sales Assistant
Bio Paradies, Vienna
Vienna, Austria
06.2012 - 01.2013
- Assisted customers in retail sales operations
- Provided product guidance and customer service in a health food environment
Coordinator / Scriptwriter / Translator / Editor (Middle Eastern Programming)
Supreme Master Television (Los Angeles & Vienna)
Los Angeles & Vienna
09.2006 - 01.2012
- Coordinated Persian, Afghan, and Tajik television production and scheduling
- Managed filming logistics including hosts, locations, wardrobe, and production planning
- Translated and coordinated translation between English and Persian (Farsi)
- Oversaw subtitling and localization of broadcast content
- Wrote scripts and conducted interviews for programs
- Provided cultural consulting for Middle Eastern content accuracy
Steel Trader & IT Support Assistant
F.J. Elsner Trading, Vienna
Vienna, Austria
10.2004 - 01.2005
- Managed steel trading activities including pricing, purchasing, and sales coordination
- Negotiated with clients and suppliers and supported contract execution
- Monitored market trends and assisted in commercial decision-making
- Provided IT support for office systems and troubleshooting
- Maintained internal IT infrastructure and user accounts
System Tester (QA Engineer)
Siemens AG Austria, Vienna
Vienna, Austria
01.2003 - 01.2004
- Designed and executed system and performance test cases
- Developed automated test scripts using WinRunner
- Analyzed test results and prepared reports using Excel
- Created VBA macros for test reporting and automation
- Configured simulators for testing environments
- Performed functional testing and defect reporting
Configuration Management / Systems Administrator
Siemens USA (Florida)
Florida, USA
01.2001 - 01.2003
- Administered IBM Rational ClearCase systems on Windows and Linux
- Performed system maintenance and troubleshooting
- Supported multi-site synchronization and replica administration
- Delivered training and technical support to development teams
- Developed Perl and Shell scripts for automation
- Improved system efficiency through process automation
Configuration Management / Systems Administrator
Siemens AG Austria, Vienna
Vienna, Austria
07.1998 - 01.2001
- Administered ClearCase servers in Windows and Solaris environments
- Installed and configured systems and clients
- Provided user training and technical support
- Managed multi-site synchronization and system replication
- Developed production scripts using Perl and Shell
- Automated administrative tasks and deployment processes
Web Design / IT Consulting
MEC&T Language Training, Vienna
Vienna, Austria
08.2000 - 09.2000
- Supported web design and IT consulting tasks
Database Assistant (Lotus Notes)
Raiffeisen Bank, Vienna
Vienna, Austria
12.1997 - 07.1998
- Performed database entry and maintenance in Lotus Notes
- Created and improved database views for better usability and access
Administrative Assistant / Marketing Support
Mensch & Computer, Vienna
Vienna, Austria
09.1997 - 12.1997
- Conducted telephone marketing and customer outreach
- Prepared accounting reports and financial documentation
- Provided general administrative and secretarial support
Intern (Shell Programming)
Siemens AG Austria, Vienna
Vienna, Austria
01.1996 - 01.1997
- Assisted with shell scripting and basic system programming tasks
- (various periods)
Office Assistant
WUV Wiener Universitätsverlag, Vienna
Vienna, Austria
01.1990 - 01.1992
- Supported administrative tasks and document handling
- Assisted with copying and preparing academic manuscripts
Education
Master of Science - Computer Science
Technical University of Vienna
Vienna, Austria01-1998
High School Diploma - undefined
Iran High School
Iran01-1989
LANGUAGES
Persian: Native
German: Fluent
English: Fluent
Arabic: Basic
Timeline
Manager / Receptionist
Loving Hut Vegan Hotel
01.2016 - 01.2025
Caseworker & Interpreter
HIAS Austria (Vienna)
04.2013 - 04.2016
Sales Assistant
Bio Paradies, Vienna
06.2012 - 01.2013
Coordinator / Scriptwriter / Translator / Editor (Middle Eastern Programming)
Supreme Master Television (Los Angeles & Vienna)
09.2006 - 01.2012
Steel Trader & IT Support Assistant
F.J. Elsner Trading, Vienna
10.2004 - 01.2005
Volunteer Translator (English, German → Persian)
SMCH, Taipei, Taiwan
01.2004 - Current
System Tester (QA Engineer)
Siemens AG Austria, Vienna
01.2003 - 01.2004
Configuration Management / Systems Administrator
Siemens USA (Florida)
01.2001 - 01.2003
Web Design / IT Consulting
MEC&T Language Training, Vienna
08.2000 - 09.2000
Configuration Management / Systems Administrator
Siemens AG Austria, Vienna
07.1998 - 01.2001
Database Assistant (Lotus Notes)
Raiffeisen Bank, Vienna
12.1997 - 07.1998
Administrative Assistant / Marketing Support
Mensch & Computer, Vienna
09.1997 - 12.1997
Intern (Shell Programming)
Siemens AG Austria, Vienna
01.1996 - 01.1997
Office Assistant
WUV Wiener Universitätsverlag, Vienna
01.1990 - 01.1992
High School Diploma - undefined
Iran High School
Master of Science - Computer Science
Technical University of Vienna
CITIZENSHIP
Iranian, Austrian