Sugeiry Novas
New York
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
17
17
years of professional experience
Work History
Assistant Director
Harlem Hospital
New York
08.2023 - Current
- Work with Operation managers for all shifts to ensure proper support.
- Serve as a liaison between administration and hospital departments and deliver the highest possible level of service
- Establishes and reviews standards and work procedures for all Housekeeping staff in accordance with established policies and practices of the facility
- Plans work schedules, hours, areas of work, and job
- Schedules major project work, assuring that adequate staff and supplies are available
- Conducts regular inventory of housekeeping supplies
- Assist Director with all aspect of the department.
- Evaluated existing systems and processes in order to recommend improvements.
- Provided support in the recruitment and training of new staff members.
- Maintained close relationships with key stakeholders while managing expectations.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Met with stakeholders to address issues and implement solutions.
- Prepared reports and presentations for executive leadership review.
- Collaborated with finance department to manage budget and forecast expenses.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Crothall Manager
Mount Sinai Hospital
New York
04.2021 - 07.2023
.Coordinates all supervisory/housekeeping staff
· Conducts regular inspections and makes recommendations to the facility
· Monthly reporting of goals, accomplishments, and future plans
· Staff education and training
· Communication with staff, administration, and other departments
· Conducts regular inspections and makes recommendations to the facility
· Monthly reporting of goals, accomplishments, and future plans
· Staff education and training
· Communication with staff, administration, and other departments
- Recruited and hired qualified candidates to fill open positions.
- Developed and implemented strategic plans to achieve company objectives.
- Proposed or approved modifications to project plans.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored staff performance and addressed issues.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Oversaw daily operations, maintaining efficiency and quality.
- Provided leadership during times of organizational change or crisis situations.
Produce Team Leader
Whole Foods Market
07.2011 - 03.2020
- Responsible for Team Member hiring, development and training, disciplinary actions, separations, and holding team accountable for their work.
- Managing 40 -50 staff members per location.
- Exceptional listener and communicator who effectively conveys information verbally and in writing.
- Lead the team by training and mentoring.
- Responsible for profitability, expense control, inventory control, buying, merchandising and regulatory compliance.
- Ensure all store, regional global policies and procedures are being followed and executed properly.
- Conduct weekly payroll.
- Ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times.
- Food Safety and regulatory duties required in the department.
- Tracked sales trends in order to adjust ordering levels accordingly.
- Established relationships with suppliers to negotiate pricing terms, payment terms, delivery dates.
- Created weekly work schedules for Produce Team Members based on store needs.
- Maintained cleanliness of the department by ensuring shelves were properly stocked, labeled, and organized.
- Implemented merchandising strategies, creating attractive produce displays to enhance sales.
- Monitored temperature controls for produce storage areas to maintain optimal freshness.
- Conducted daily cleaning tasks, including sweeping, mopping, and sanitizing surfaces.
Produce Team Member
Whole Foods Market
New York
01.2008 - 05.2009
- Provide superior Customer service.
- Received incoming products.
- Assisted in preparing displays.
- Utilized product knowledge to minimize waste, repurposing or discounting near-expiry produce.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Followed proper food safety guidelines when handling perishable items.
Education
High School Diploma -
Skills
- Microsoft Office Programs
- Word
- Excel
- PowerPoint
- Publisher
Timeline
Assistant Director
Harlem Hospital
08.2023 - Current
Crothall Manager
Mount Sinai Hospital
04.2021 - 07.2023
Produce Team Leader
Whole Foods Market
07.2011 - 03.2020
Produce Team Member
Whole Foods Market
01.2008 - 05.2009