Overview
Work History
Education
Skills
Websites
Certification
Timeline
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SUGRHA FATIMA

McLean,VA

Overview

2
2
years of professional experience
1
1
Certification

Work History

Wedding Coordinator

Westfields Golf Club
03.2024 - Current
  • Developed and adhered to timelines to keep ceremony and reception running smoothly.
  • Utilized social media to promote events and increase attendance
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Streamlined event planning processes, resulting in more efficient use of time and resources.
  • Facilitated open communication between clients and vendors to ensure a cohesive vision across all aspects of the event planning process

Shift Lead

Peet's Coffee
02.2024 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.

Shift Supervisor

Starbucks
08.2022 - 02.2024


  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Ensure and reinforce high quality customer service throughout the entire shift.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.

Education

B.S. IN BUSINESS ADMINISTRATION -

Arizona State University (ASU)
12.2024

Associate of Science - Business Administration

Northern Virginia Community College (NVCC)
08.2022

Skills

  • Microsoft Office
  • Operational Management
  • Problem Solving
  • Customer Obsession
  • Exceptional Communication
  • Resourceful multitasking
  • Exceptional organization
  • Team Collaboration and Leadership
  • Cloud Computing Proficiency

Certification

  • NVCC Career Studies Certificate in Business Information Technology (2022)
  • AWS Cloud Computing Certificate (Expected 2024)

Timeline

Wedding Coordinator

Westfields Golf Club
03.2024 - Current

Shift Lead

Peet's Coffee
02.2024 - Current

Shift Supervisor

Starbucks
08.2022 - 02.2024

B.S. IN BUSINESS ADMINISTRATION -

Arizona State University (ASU)

Associate of Science - Business Administration

Northern Virginia Community College (NVCC)
SUGRHA FATIMA