Suhaib Mohammed

Customer Service:

• Provide exceptional customer service by greeting customers, understanding their needs, and addressing inquiries.
• Offer tire and automotive product information, assisting customers in making informed purchasing decisions.

Order Management:

• Manage tire and product inventory, ensuring accurate tracking and replenishment.
• Place orders for tires and automotive accessories, maintaining optimal stock levels.

Technical Assistance:

• Offer basic technical assistance and information regarding tire maintenance and care.
• Collaborate with technicians to relay customer concerns and ensure effective problem resolution.

Sales Support:

• Assist in the sales process by recommending additional services based on customer needs.
• Upsell relevant products and services to enhance customer satisfaction and increase sales.

Documentation and Record Keeping:

• Maintain accurate and organized records of customer interactions, service details, and inventory.
• Generate reports on service metrics, contributing to performance evaluations and improvements.

Team Collaboration:

• Collaborate with fellow team members to create a positive and cohesive work environment.
• Support colleagues in managing customer flow during peak hours, ensuring a smooth service experience.

Compliance and Safety:

• Adhere to company policies, safety guidelines, and industry regulations.
• Ensure the proper disposal of hazardous materials and compliance with environmental standards.

Training and Development:

• Participate in training programs to stay updated on product knowledge and service techniques.
• Share insights and best practices with team members to enhance collective performance.

• Attentively monitored swimmers to identify distress.
• Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
• Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Monitored safety of guests in and around swimming pool.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked effectively in fast-paced environments.
• Passionate about learning and committed to continual improvement.
• Demonstrated respect, friendliness and willingness to help wherever needed.