Suhaila Bickel
Galena,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Waitress, Bev Cart
Lakes County Club
Westerville, OH
03.2023 - Current
- Replenished beverages when necessary.
- Prepared checks accurately and processed payments promptly.
- Served alcoholic beverages responsibly in accordance with state laws.
- Developed positive relationships with regular customers through friendly conversation.
Sales Associate, Massage Therapist
Hand and Stone Massage and Facial
New Albany , OH
01.2021 - 01.2023
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Upsold additional items based on customer interests and needs.
- Handled customer complaints in a professional manner.
- Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
Waitress, Bayhost, Event Cordinator
TopGolf
Columbus , OH
01.2018 - 11.2021
- Took orders for food and drinks and delivered them to guests.
- Answered questions about menu items, ingredients, and pricing.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
Education
Licensed Massage Therapist - Massage Therapy
Columbus State Community College
Columbus, OH01-2022
Associate of Science - Physically Therapy Assistant
Marion Technical College
Marion, OHSkills
- Customer Service
- Point of Sale (POS) system operations
- Professional Appearance
- Dining customer service
- Effective customer upselling
- Table setting arrangements
References
References available upon request.
Timeline
Waitress, Bev Cart
Lakes County Club
03.2023 - Current
Sales Associate, Massage Therapist
Hand and Stone Massage and Facial
01.2021 - 01.2023
Waitress, Bayhost, Event Cordinator
TopGolf
01.2018 - 11.2021
Licensed Massage Therapist - Massage Therapy
Columbus State Community College
Associate of Science - Physically Therapy Assistant
Marion Technical College
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