4G/5G Operations Engineer with hands-on experience in private LTE networks, modem system testing, network integration, and telecom troubleshooting. Skilled in deployment, configuration, KPI analysis, integration support, and customer solution implementation across Nokia private LTE and Qualcomm modem platforms. Strong background in LTE/5G technologies, network optimization, and cross-functional collaboration with global teams. Experienced in Linux environments, automation integrations, and technical customer engagement.
Overview
5
5
years of professional experience
Work History
4G/5G Operations Engineer
Nokia of America Corporation
Dallas, TX
03.2022 - Current
Operate and monitor U.S. customer private LTE (pLTE) networks ensuring high availability and performance.
Troubleshoot and resolve customer network issues with rapid turnaround.
Analyze customer use cases and implement Nokia pLTE solutions aligned with business and technical requirements.
Provide architecture-level solution proposals based on product understanding and customer requests.
Perform remote integration support for eNB/NodeB/BTS using Nokia AirScale and Flexi BTS platforms via BTS Site Manager tools.
Perform configuration architecture, installation of designer loads, patches, provisioning templates, and feature activation using WebEM and BTSSM tools.
Manage layer2/Layer3 routers and switches including commissioning, configuration, operations, and maintenance.
Develop and deliver technical presentations for product offerings to sales teams and customers.
Support product and feature performance evaluation, including new software and release analysis.
Validate customer solutions in lab environments prior to production rollout.
Train peers on deployment practices and customer solutions.
Analyze and troubleshoot issues from customer labs, field deployments, and production networks.
Enable customer solutions including dashboards, KPI reporting, service desk integrations, and automation integrations with Nokia private LTE solutions.
Perform KPI trending and optimization to improve UE performance via trials and recommendations.
Implement and test API functionality used within customer applications.
Work within Linux environments and Kubernetes-based platforms.
System Test Engineer
ALTEN Calsoft Labs (Client: Qualcomm)
San Diego, CA
05.2021 - 03.2022
Executed testing on Qualcomm modem platforms focusing on air interface performance analysis and optimization.
Conducted field and lab testing for 5G mmW, Sub-6(SA/NSA) and LTE technologies.
Analyzed logs using QXDM and APEX tools for performance debugging.
Performed voice performance analysis, handover validation, RRC connection troubleshooting, and Circuit Switched Fallback testing.
Collaborated with global teams for log analysis and issue debugging.
Automated test execution using Perl, Python, and batch scripts; modified and troubleshot scripts as required.
Conducted crash analysis using Crash Scope and managed defect tracking workflows.
Executed mobility test cases including inter/intra-cell handovers and network transition scenarios.
Worked with Rohde & Schwarz callboxes for UE validation across NR Sub6/mmWave, LTE, WCDMA, and GSM bands.
Generated and analyzed LTE/5G KPIs including throughput, latency, RSRP, RSRQ, SNR, MO/MT call success, and handover metrics.
Education
Master of Science - Electrical Engineering
Texas A&M University
Kingsville, Texas, USA
05-2020
Bachelor of Engineering - Electronics & Communication Engineering