Suhiery Silva
Alamo ,TX
Summary
Resourceful professional specializing in customer service and administrative support. Expertise in managing tasks efficiently while delivering exceptional client experiences. Strong organizational skills and problem-solving abilities enhance team collaboration and operational efficiency.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Receptionist
Iron Olympus Gym
Alamo
01.2026 - 02.2026
- Processed customer payments using cash registers or point-of-sale terminals, ensuring compliance with company policies.
- Provided comprehensive administrative support by typing letters, filing documents, and scanning and copying materials for staff.
- Updated and recorded customer or client information to maintain accounts.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Coordinated with trainers to ensure smooth operation of daily schedules.
- Answered incoming calls, took messages, and efficiently transferred calls to appropriate departments or personnel.
Receptionist
Alamo Fitness Center
Alamo
09.2025 - 12.2025
- Greeted and assisted members at front desk with friendly service.
- Scheduled appointments for personal training and fitness classes efficiently.
- Provided information on gym services, programs, and membership options to visitors.
- Processed membership applications and updated member information accurately.
- Maintained cleanliness and organization of reception area and fitness materials.
- Managed phone calls, directing inquiries to appropriate staff members.
Teacher
Super Kids Academy DayCare Center LLC
Alamo
06.2025 - 08.2025
- Developed engaging lesson plans for diverse age groups at Super Kids Academy.
- Facilitated daily activities promoting social skills and cognitive development in children.
- Maintained safe, clean classroom environment to promote optimal learning experiences.
- Implemented creative teaching methods, including arts, crafts, and play-based strategies, to enhance student engagement.
- Monitored student behavior and provided guidance to ensure a respectful atmosphere.
- Assisted in organizing special events and celebrations to enhance community involvement.
- Documented children's developmental milestones and shared insights with staff to support individualized learning strategies.
Sales Representative
Cutco Cutlery
McAllen
12.2024 - 01.2025
- Delivered outstanding customer service and support, enhancing client satisfaction during sales process.
- Teamed up with colleagues to refine presentation techniques, improving overall effectiveness.
- Assisted in managing inventory and ensuring product availability for demonstrations.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Engaged with potential clients to understand their cutlery needs.
- Showcased product features to customers during in-home demonstrations, facilitating informed purchasing decisions.
Hairstylist's Assistant
Sports Clips
McAllen
06.2024 - 07.2024
- Advised customers on treatment and styling products to address specific needs and enhance their experience.
- Prepared tools and equipment for hairstyling procedures.
- Ensured cleanliness and organization of workstations and salon areas to create welcoming environment for clients.
- Supported reception desk by answering phones, scheduling appointments, and processing payments to streamline client flow.
- Collected payment from customers and scheduled next appointments.
- Provided support during busy periods to enhance team efficiency.
Education
Bachelor of Arts - Business International
The University of Texas Rio Grande Valley
Edinburg, TX12-2028
Associate of Arts - Business Administration And Management
South Texas College
McAllen, TX05-2025
High School Diploma -
Vanguard Academy Mozart Secondary
Alamo, TX05-2024
Skills
- Front desk operations
- Customer service
- Customer engagement
- Administrative support
- Office equipment operations
- Data inputting
- Organization skills
- Time management
- Problem solving
- Team collaboration
- Business correspondence
- Lesson planning
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Cosmetology Certification of Completion
Timeline
Receptionist
Iron Olympus Gym
01.2026 - 02.2026
Receptionist
Alamo Fitness Center
09.2025 - 12.2025
Teacher
Super Kids Academy DayCare Center LLC
06.2025 - 08.2025
Sales Representative
Cutco Cutlery
12.2024 - 01.2025
Hairstylist's Assistant
Sports Clips
06.2024 - 07.2024
Bachelor of Arts - Business International
The University of Texas Rio Grande Valley
Associate of Arts - Business Administration And Management
South Texas College
High School Diploma -
Vanguard Academy Mozart Secondary