Summary

Overview

Work History

Education

Skills

Languages

Timeline

Sujan Kumal

Lexington,KY

Summary

Hardworking and reliable associate with strong ability in problem solve,shorting. Highly organized, proactive and punctual with team-oriented mentality. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5

5

years of professional experience

Work History

Customer Returns Processor

Amazon

Lexington, KY

01.2020 - Current

Processed returned items, including verifying condition and accuracy of product information.
Checked packaging to verify good quality, no damage and acceptable appearance.
Received returned goods and completed necessary paperwork to process returns.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Operated warehouse equipment to unload, move and store returned items in designated areas.
Provided feedback to management regarding process improvements for handling customer returns.
Identified critical distribution issues and reported to team leader or supervisor.
Worked with team members to facilitate efficient returns and provide outstanding customer service.
Leveraged equipment to unload, move and store returned items in designated areas.
Cleaned and disposed of boxes and packing material to maintain general housekeeping.

Education

High School Diploma -

Liverpool International College

New Baneshwar Kathmandu

02-2015

Skills

Relationship Building
Policies and Procedures Adherence
Senior Leadership Support
MS Office

Issue and Complaint Resolution
Problem Resolution
Teamwork and Collaboration

Languages

English

Professional

Nepali

Professional

Hindi

Professional

Timeline

Customer Returns Processor

Amazon

01.2020 - Current

High School Diploma -

Liverpool International College