Sujeily Santiago

• Effectively supervise and motivate a team to maintain high performance, ensuring exceptional customer service and smooth daily operations in a fast-paced environment.
• Oversee inventory, food safety standards, cleanliness, and store procedures while maintaining compliance with Dunkin' brand guidelines and health regulations.
• Recruit, train, and coach team members to build a knowledgeable and customer-focused staff, driving employee growth and consistent service quality.

2015 _ 2016

Responsible for set-up/ tear-down of large event footprint- including; 10X10 tent, large kiosk with video game systems, mini-golf engagement and large recreational vehicle containing karaoke and pinball interactive elements Educated participants on brand messaging while collecting consumer data for potential sales leads Distributed premiums to consumers as a thank you for their time and participation Directed registrants to Geico website for additional policy information and pricing.

2007

Tour Coordinator Represented brand at all event activations Traveled throughout the east coast promoting various Verizon Wireless cell phones Responsible for maintaining tour records including; product inventory, event recaps and expense reports -Helped to manage local Brand Ambassadors Served as bilingual MC throughout each event Interacted with consumers during concerts, sporting events, festivals and other various activities.

2006

Touring Brand Ambassador Distributed product samples and premiums to consumers at major events Orchestrated all Guerilla sampling throughout several major metropolitan areas Interacted and engaged with the public, educating and sampling the new Dr. Pepper brand Maintained branded promotional vehicle throughout tour.