Sujey Hernandez
Fort Lauderdale
Summary
Skilled at scheduling several procedures each week for a practice with several surgeons. Experienced in verifying coverage, collecting pre-authorizations and processing payments.
Overview
7
7
years of professional experience
Work History
Surgical Coordinator
Dr.Talluri /Dr.Kim
Hollywood
02.2022 - Current
- Scheduled cases with Multiple hospitals
- Organized patient charts for surgical procedures and ensured accuracy of all documents.
- Obtained consent forms and collected necessary insurance information.
- Collect patient payment responsibility
- Obtained authorization and referral for cases
- Schedule day to day appointment
- Explain patient invoices
- Set payment plan
- Scheduled pre-operative appointments with patients, obtained consent forms and collected necessary insurance information.
- Scheduled follow-up appointments as designated by physician.
- Ordered and maintained supply inventory for medical office.
- Verified patient insurance coverage for various health services and procedures.
Front Desk Receptionist
Behavior health
Hollywood
03.2021 - 02.2022
- Check in and out the patient
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for patient
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Call pharmacy
Customer Service Representative
EEBCAPITAL GROUP
Miami
07.2019 - 03.2021
- Charge the customer there monthly payment
- ¿ set up there autopay/ actum payments
- ¿ set up the claims for Total loss/ Gap
- ¿ Check the Gps
- ¿ verify the insurance is active
- ¿ send out any letters regarding the account
- ¿ Answer the phone, answer any question the customer may
- have regarding the account
- ¿ Submit weekly reports regarding our Portfolio
- ¿ answering emails
Customer Service Representative
sky cash
Miami
01.2019 - 07.2019
- Sister company of EEB CAPITAL
- Helped the customer step by step completing the requirements for the loan
- verbal verification with the bank ¿
- verify the information was correct on the application
- set up payment plans
- denied or open news loans
- approved the loans once it was complete
Education
Bethesda Christian School
Skills
- Surgical scheduling
- Medical documentation
- Patient authorization
- Insurance verification
- Appointment coordination
- Surgical procedures
- Medical office experience
Timeline
Surgical Coordinator
Dr.Talluri /Dr.Kim
02.2022 - Current
Front Desk Receptionist
Behavior health
03.2021 - 02.2022
Customer Service Representative
EEBCAPITAL GROUP
07.2019 - 03.2021
Customer Service Representative
sky cash
01.2019 - 07.2019
Bethesda Christian School