Summary
Overview
Work History
Education
Skills
Timeline
Generic

SUKHPREET KAUR SRAN

Summary

Strengths in Analyzing and investigating different situations and to solve Those in a professional manner Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

9
9
years of professional experience

Work History

Team Associate

Amazon
10.2023 - 02.2024
  • Enhanced team productivity by streamlining communication and implementing efficient task management systems.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Collaborated with cross-functional teams to complete projects on time and under budget.
  • Developed strong relationships with clients, resulting in repeat business and increased referrals.
  • Optimized workflow processes for improved efficiency and reduced operational costs.

Hotel Associate

Crystal Hotel
04.2022 - 10.2022
  • Quickly learned site protocols and enforced rules
  • Secured building and personnel by patrolling property , inspecting building equipment and permitting entry
  • Intervene during medical emergencies and provide first aid
  • Adapted easily to changing of circumstances , policies and conditions
  • Increased overall guest satisfaction by promptly addressing security concerns and providing professional assistance.
  • Maintained detailed records of incidents, generating comprehensive reports for management review.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Customer Service Representative

Kerry Logistics
07.2019 - 01.2021
  • Greeting customers,responding to questions, improving engagement with product knowledge and providing outstanding
  • Strong verbal and written communication skills specifically with customers, sales leadership team and associates
  • Able to stand and move about for extended periods of time with only short rest breaks ,reach, bend , stoop etc to handle the products
  • Provide customers with current relevant information about the product


Security Guard

Security Xchange LLP
03.2020 - 12.2020
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Give the badges to the staff when shifts begin and over
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.

Clerk-cum Data Entry Operators

Co- Operative Bank
01.2017 - 12.2017
  • Update existing data
  • Transfer Data from paper book to computer files
  • Record data directly into computer from customers
  • Perform regular backups to ensure data preservation
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.

Sales Operations

Co-operative Bank
07.2015 - 12.2015
  • Provide inputs and feedback to entire banking transactions
  • Make a business strategic plan to enhance market sales
  • Take full responsibility for billing of own work
  • Provide a comprehensive and professional selling and delivery services to customer
  • Generating fee income from each sale


Education

Bachelor of Arts - Business Studies

Northampton University
Singapore
01.2022

GED -

Australasia College
Singapore
01.2020

BBA - Business Administration And Management

Punjabi University
India
05.2017

High School Diploma -

Sudesh Vatika Convent School
India
03.2013

Skills

  • Meeting facilitation
  • Decision-making capabilities
  • Great Customer Service
  • Workplace Safety
  • Organization and Time Mangement
  • Crisis Management

Timeline

Team Associate

Amazon
10.2023 - 02.2024

Hotel Associate

Crystal Hotel
04.2022 - 10.2022

Security Guard

Security Xchange LLP
03.2020 - 12.2020

Customer Service Representative

Kerry Logistics
07.2019 - 01.2021

Clerk-cum Data Entry Operators

Co- Operative Bank
01.2017 - 12.2017

Sales Operations

Co-operative Bank
07.2015 - 12.2015

Bachelor of Arts - Business Studies

Northampton University

GED -

Australasia College

BBA - Business Administration And Management

Punjabi University

High School Diploma -

Sudesh Vatika Convent School

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