Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

SULEIKA LUNA

Katy,TX

Summary

Detail-oriented and results-driven professional with diverse experience in retail, training, and administrative roles. Proven ability to build strong client relationships, lead teams, and ensure operational efficiency. Seeking to leverage skills and expertise as an Administrative Assistant. I aim to create innovative concepts to express visions for projects while building trustworthy client relationships in efforts to achieve the company's goals.

Overview

5
5
years of professional experience

Work History

ADMINISTRATIVE ASSISTANT

Medline Industries, Inc
07.2022 - 07.2024
  • Report and support the operational manager, maintain various excel reports that are updated daily
  • Review inventory and do quality control
  • Help Associates with barriers, guide new hires when needed
  • Played a pivotal role in onboarding new employees, offering training and guidance to accelerate their learning curve and enhance job performance
  • Managed inventory shipment logistics to fulfillment centers across multiple states, optimizing inventory management processes
  • Manage/File documents on server
  • Answer phone calls, review contractor invoicing and managing status of invoices
  • Evaluate and advise on internal processes to reduce costs and increase efficiency Document and maintain administrative procedures for Operations processes
  • Communicate with department heads if there are items causing jobs to fall behind schedule
  • Monitor calendars of department heads and provide timely reminders of important meetings and events.

AMAZON ASSOCIATE TRAINER

Amazon
04.2020 - 07.2022
  • Trained and mentored associates on operational procedures and the use of various machinery, fostering a culture of continuous improvement and excellence
  • Provided guidance and support to new hires, facilitating their integration into the team and ensuring a smooth transition into their roles
  • Managed inventory logistics, including shipping inventory to fulfillment centers across different states, optimizing supply chain processes.

SENOR SALES ASSOCIATE

Kate Spade Outlet
01.2020 - 01.2018
  • Cultivated and maintained a loyal client base through personalized service and proactive communication
  • Provided expert assistance in handbag and clothing selection, contributing to increased sales and customer satisfaction
  • Played a key role in elevating the store's image and brand by delivering exceptional customer experiences
  • Managed inventory levels, ensured neat stocking, and assisted with online orders to meet customer demands effectively.

Education

Associate Degree - COMPUTER AID DESIGN

Houston Community College

High School Diploma -

KEY WEST HIGH SCHOOL

Skills

  • Excellent customer service skills
  • Computer literacy
  • Bilingual
  • Proficient in Excel and Word and other software programs
  • Written and oral communication skills
  • Meticulous attention to detail

Timeline

ADMINISTRATIVE ASSISTANT

Medline Industries, Inc
07.2022 - 07.2024

AMAZON ASSOCIATE TRAINER

Amazon
04.2020 - 07.2022

SENOR SALES ASSOCIATE

Kate Spade Outlet
01.2020 - 01.2018

Associate Degree - COMPUTER AID DESIGN

Houston Community College

High School Diploma -

KEY WEST HIGH SCHOOL
SULEIKA LUNA